Stacy Haynes

Supervise and coordinate the most efficient unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of quality.
• Ensure inbound and outbound shipments are accurate and free of damage.
• Responsible for the cross communication between shifts.
• Ensure the efficient and safe operation of all materials handling equipment.
• Maintain a clean; neat, and orderly work area; ensure all security policies and procedures are followed.
• Ensure Associates follow all safety policies and procedures. Thoroughly investigate and report all safety accidents and violations in a timely manner. Conduct operations in accordance with OSHA and MSDS Standards.
• Ensure proper food safety practices are maintained.
• Direct the operations of the assigned work team to achieve prescribed objectives.
• Conduct shift meetings.
• Follow all policies and procedures.
• Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
• Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results.
• Collaborate with workers and managers to solve work-related problems.
• Evaluate employee performance and prepare performance appraisals.
• Conduct staff meetings to relay general information or to address specific topics, such as safety.
• Counsel employees in work-related activities, personal growth, or career development.
• Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures.
• Assess training needs of staff and arrange for or provide appropriate instruction.
• Resolve personnel problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution.
• Other duties as requested.

• Provide a safe, clean, healthy and secure work environment for employees by assisting the Director of Distribution/Warehouse Manager in and enforcing company safety, ergonomic, egress, hazardous training/Right to know, Shipping of Dangerous Goods, loss prevention and other related programs
• Create and enforcing site specific addendums policies; performing and monitoring proactive reviews of such programs, conducting periodic walkthroughs/inspections of work area and equipment; and communicating issues/infractions to upper management and taking appropriate action as directed regarding offenses
• Assist Director of Distribution with maintaining efficient cost control by operating within the operational budget set for their department by efficient use of labor and wage cost, supplies, maintenance and other related tasks
• Supervise the day-to-day shipping tasks in the warehouse to ensure timely and accurate completion of activities; including planning/monitoring outbound shipping schedule, preparing/packing orders for shipment and loading of outbound freight, use of proper parcel/common/contract carrier(s), auditing activities to verify that processes are followed correctly, and all merchandise is pulled correctly according to procedures and protected from damage
• Assist Director of Distribution/Warehouse Manager, Human Resources and Payroll with all Employee Relation concerns including monitoring breaks, tardies and absences, approve time clock records, reports and absence reports, filling open positions, training and development of employees, evaluating employees, carrying out disciplinary actions (to include recommending discharge)
• Conduct and participate in regular meetings and communication within department, with other departments and shifts, and with other related departments outside of the facility in order to promote a positive team environment focused on satisfying the needs of the customer and protecting the interest of the company; including start up meetings, staff meetings, shift change over, communication with merchandising regarding vendor receiving priorities, discrepancies and other related issues, communication with accounting and accounts receivable regarding receiving issues
• Supervised warehouse operations by managing employees during shifts.
• Supervised shipping and receiving, distribution and workplace safety.
• Supervised shipping and handling operations.
• Used warehouse management software to reconcile daily inventory.

• Ensure outbound cutoffs are managed with the Brands
• Monitor and respond to the Operations Control email
• Create the Daily Production reports from SAP and distribute
• Troubleshoot Logical stock errors and correct or communicate as needed
• Created new processes and systems for increasing customer service satisfaction
• Cross-trained and provided back-up for other customer service representatives when needed
• Ensure established operation cutoff are met
• Repackaged product for distribution
• Promptly responded to general inquiries from members, staff, and clients via e-mail and fax
• Managed quality communication, customer support and product representation for each client
• Log in and detail returned products from wholesale and retail
• Process credits and memo for all merchandise received
• Repackage product for distribution
• Work closely with the Richemont brands and Customer Service departments
• Process orders for outbound deliveries
• Receive and stock inbound freight
• Receive all inbound freight
• Pick, pack, and ship all merchandise to customers
• Process credit returns
• Process inbound and outbound consignment orders
• Prepare and arrange all armored deliveries