Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Jernigan

Mcloud,OK

Summary

Dynamic professional with a proven track record in bookkeeping and exceptional customer service, honed across roles at Wells Fargo and various retail positions. Expert in cash handling and management, coupled with a strong work ethic, I have significantly enhanced financial reporting and customer satisfaction. Skilled in Microsoft Office and rapid 10-key data entry, I bring efficiency and professionalism to every task.

Overview

22
22
years of professional experience

Work History

Treasurer

California Junior Cowboy Assocation
02.2021 - 07.2023
  • Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
  • Enhanced financial reporting processes, providing stakeholders with accurate and timely information for decision-making purposes.
  • Drafted treasury reports to support management decision-making needs.
  • Managed cash flow effectively, ensuring the timely payment of bills and reimbursements to members.

Sales Associate

Boot Barn
04.2012 - 10.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Cashier, Ordered product.
  • Answered customer questions about sizing, accessories, and merchandise care.

Teller

Wells Fargo
02.2006 - 06.2006
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.

Sales Associate

Shaplers Western Wear
11.2005 - 02.2006
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.

Receptionist

Dr. Rajeeve Manu, M.D
10.2004 - 10.2005
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
  • Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.

Sales Associate

Western Warehouse
03.2001 - 05.2003
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Alpaugh Junior-Senior High School
Alpaugh, CA
06.2000

Skills

  • Bookkeeping
  • Banking
  • Rapid 10-key data entry
  • Accounting systems and software
  • Cash Register Operation
  • Exceptional customer service
  • Strong Work Ethic
  • Professionalism and Courtesy
  • Cash handling and management
  • Cash Drawer Balancing
  • Microsoft Office

Timeline

Treasurer

California Junior Cowboy Assocation
02.2021 - 07.2023

Sales Associate

Boot Barn
04.2012 - 10.2012

Teller

Wells Fargo
02.2006 - 06.2006

Sales Associate

Shaplers Western Wear
11.2005 - 02.2006

Receptionist

Dr. Rajeeve Manu, M.D
10.2004 - 10.2005

Sales Associate

Western Warehouse
03.2001 - 05.2003

High School Diploma -

Alpaugh Junior-Senior High School

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Stacy Jernigan