Venus Stacy Johnson
Sales Manager & CSM
Atlanta,GA
Summary
Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Catering Event Manager position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Convention Service Manger
Crown Plaza
Atlanta, GA
02.2024 - 02.2024
- Collaborated with clients to create customized menus tailored to their specific preferences and needs.
- Conducted post-event evaluations with clients, identifying areas for improvement and implementing changes accordingly.
- Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
- Proactively addressed any issues or concerns from clients or staff members promptly and professionally resolved them.
- Developed comprehensive event proposals that clearly outlined deliverables, timelines, budget requirements based on client input.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Secured repeat business with excellent customer service and prompt issue resolution.
Convention Service Manager
Hilton Airport Louisiana
Kenner, LA
01.2024 - 02.2024
- Secured repeat business with excellent customer service and prompt issue resolution.
- Managed large-scale events, ensuring smooth execution and positive attendee experiences.
- Oversaw contract negotiations, safeguarding company interests while maintaining positive client relationships.
- Conducted post-event evaluations to identify areas of improvement for future events.
- Delivered exceptional client experiences by anticipating needs and proactively addressing potential issues or concerns.
- Streamlined event planning processes by implementing efficient project management strategies.
- Enhanced attendee experience through careful selection of venues and catering providers.
- Conducted post-event evaluations to identify areas for improvement and implement necessary changes in future planning efforts.
Event Manager
Marriott Boston Quincey
Quincy, MA
May.2024 - May.2024
- Streamlined event planning processes by implementing efficient project management strategies.
- Enhanced attendee experience through careful selection of venues and catering providers.
- Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
- Conducted post-event evaluations to identify areas for improvement and implement necessary changes in future planning efforts.
Catering Event Manager/Convention Services Manager
Playa Largo Resort & Spa - Autograph Collection
Key Largo, FL
02.2024 - 04.2024
- Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
- Reduced event costs by negotiating favorable terms with suppliers and vendors without compromising on quality or service levels.
- Collaborated closely with clients throughout planning process to ensure their vision was accurately reflected in final event layout.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Created detailed timelines and budgets for events to meet all deadlines.
- Monitored and controlled event expenditures to meet budgets.
- Oversaw event registration process by collecting and tracking attendee information.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Group Sales & Catering Manager
Twelve Hotel
Atlanta, GA
08.2022 - 05.2023
- Developed strong vendor relationships, securing cost-effective contracts and improving overall service quality.
- Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
- Collaborated with clients to create customized menus tailored to their specific preferences and needs.
- Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
Group Sales Manager
Dual Property Hilton Garden Inn/ Homewood Suites
Atlanta, GA
02.2017 - 08.2022
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Education
High School Diploma -
Beach High School
Savannah, GA06.1988
Skills
- Event sales
- Group Sales Manager
- Catering Sales Manager
- Team leadership and supervision
- Event Marketing
- Client meetings
- File Management
- Menu Planning
- C-Vent
- Delphi Marriott Operating System Including CI/TY
- Social Tables
- Wedding Wire
- The Knot
- CI/TY
- Hilton PMS System
- MS Office, Excel, and Power Point
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureCareer advancementWork-life balanceWork from home optionHealthcare benefitsTeam Building / Company RetreatsTimeline
Event Manager
Marriott Boston Quincey
May.2024 - May.2024
Convention Service Manger
Crown Plaza
02.2024 - 02.2024
Catering Event Manager/Convention Services Manager
Playa Largo Resort & Spa - Autograph Collection
02.2024 - 04.2024
Convention Service Manager
Hilton Airport Louisiana
01.2024 - 02.2024
Group Sales & Catering Manager
Twelve Hotel
08.2022 - 05.2023
Group Sales Manager
Dual Property Hilton Garden Inn/ Homewood Suites
02.2017 - 08.2022
High School Diploma -
Beach High School
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