Stacy Kallapure
DETROIT
Summary
Professional with a strong background in leadership and team management. Enhanced service delivery through effective training programs and streamlined communication. Skilled in budget management and vendor coordination, ensuring optimal resource allocation. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes. Committed to fostering collaboration and elevating service standards while delivering exceptional customer service.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Assistant Manager
Matrix Human Services
1400 Woodbridge Detroit, MI 48207
03.2016 - 06.2025
- Led team in implementing operational improvements, enhancing service delivery and efficiency.
- Developed staff training programs to improve employee performance and client engagement.
- Streamlined communication processes between departments, fostering collaboration and transparency.
- Developed and implemented the CACFP/USDA food service program.
- Conducted and developed the purchasing process for of all products required for food service and health and nutrition needs for enrolled children.
- Developed dietary restrictions and allergy processes, diets, and guidance between departments.
- Coordinated community outreach initiatives, increasing awareness of services offered by the organization.
- Oversaw budget management, ensuring optimal allocation of resources within operational frameworks.
- Facilitated regular team meetings to assess project progress and address challenges effectively.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Implemented staff training programs to elevate service standards and knowledge.
Certified Nursing Assistant
St. Johns Hospital-Healthcare Services
Detroit, MI
05.1996 - 03.2016
- Administered daily patient care, ensuring comfort and safety in accordance with established protocols.
- Assisted nursing staff with medical procedures, enhancing efficiency of patient treatment plans.
- Monitored vital signs and reported changes to healthcare team, promoting timely interventions.
- Educated patients and families on health management practices, fostering improved outcomes and satisfaction.
- Scheduled patients for homecare services with ordered disciplines. (IE., RN, OT, PT, Speech, RD, HHA)
- Collaborated with interdisciplinary teams to optimize care coordination and support patient recovery goals.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
Certified Nursing Assistant
Mount Clemens General Hospital
Mount Clemens, MI
05.1992 - 05.1996
- Maintained accurate patient records using electronic health record systems, ensuring compliance with regulations.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Education
Associate of Arts - General Studies
WCCCD
19305 Vernier Rd, Harper Woods MI 48225Certificate - CACFP Trainings
Michigan Department of Education CACFP
Detroit10-2024
Certificate - Allergy Training
AllerTrain
AllerTrain.com04-2024
Certificate - Trama/ACES Training
Trama Smart
Detroit, MI04-2024
Certificate - Data Literacy Credential Program
Acorn Evaluation
Poway02-2023
Certificate - Food Service And Safety
Serve Safe National Restaurant Association
Online11-2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Certification
- Certified Serve Safe, Current
- Aller Train, Current
- CACFP Trainings- Recordkeeping, Feeding Infants, Menu Planning, Procurement, Monitoring Requirements
- Trama Smart
- Acorn Academy Data Literacy
Timeline
Assistant Manager
Matrix Human Services
03.2016 - 06.2025
Certified Nursing Assistant
St. Johns Hospital-Healthcare Services
05.1996 - 03.2016
Certified Nursing Assistant
Mount Clemens General Hospital
05.1992 - 05.1996
Associate of Arts - General Studies
WCCCD
Certificate - CACFP Trainings
Michigan Department of Education CACFP
Certificate - Allergy Training
AllerTrain
Certificate - Trama/ACES Training
Trama Smart
Certificate - Data Literacy Credential Program
Acorn Evaluation
Certificate - Food Service And Safety
Serve Safe National Restaurant Association