STACY KAMMINGA
Fisher,USA
Summary
Knowledgeable with strong background in sales management and operations while ensuring consistent customer satisfaction. Demonstrated ability to lead teams effectively and implement strategic initiatives that enhance sales improvement and operational efficiency. Proven expertise in problem-solving and financial management.
Overview
21
21
years of professional experience
1
1
Certification
Work History
BRANCH MANAGER, AVP
Community First Bank of Indiana
08.2023 - Current
- Branch Manager who provides strong management, leadership, and direction to the banking center team that provides excellent service with product support for all customers, as well as implementing strong sales strategy to achieve the retail center’s banking goals.
- Align and develop each branch staff person with strong sales goals to meet the retail scorecard goals
- Develop strong and aggressive sales strategy for new and existing banking relationships
- Consistently conducting outside sales calls with business banking customers and prospects
- Manage, coach, train, and conduct annual performance reviews
- Oversee all of the operational pieces of the banking center; opening and closing procedures, conducting audits, branch balancing, along with compliance of physical and information security policy
BRANCH MANAGER II
Star Financial Bank
08.2018 - 08.2023
- Branch Manager who provides strong management, leadership, and direction to the banking center team that provides excellent service with product support for all customers, as well as implementing strong sales strategy to achieve the retail center’s banking goals.
- Align and develop each branch staff person with strong sales goals to meet the retail scorecard goals
- Develop strong and aggressive sales strategy for new and existing banking relationships
- Consistently conducting outside sales calls with business banking customers and prospects
- Manage, coach, train, and conduct annual performance reviews
- Oversee all of the operational pieces of the banking center; opening and closing procedures, conducting audits, branch balancing, along with compliance of physical and information security policy
BANKING CENTER MANAGER, Vice President
First Merchants Bank
06.2015 - 07.2018
- Banking Center Manager who provides strong management, leadership, and direction to the banking center team that provides excellent service with product support for all customers, as well as implementing strong sales strategy to achieve the retail center’s banking goals.
- Align and develop each branch staff person with strong sales goals to meet the retail scorecard goals
- Develop strong and aggressive sales strategy for new and existing banking relationships
- Consistently conducting outside sales calls with business banking customers and prospects
- Manage, coach, train, and conduct annual performance reviews
- Oversee all of the operational pieces of the banking center; opening and closing procedures, conducting audits, branch balancing, along with compliance of physical and information security policy
BUSINESS BANKING OFFICER, Vice President
First Merchants Bank
06.2013 - 06.2015
- Business Banking officer growing new small business relationships through COI relationships and new business development through organic growth.
- Small business development in Hendricks County including: Avon, Brownsburg and Plainfield
- Assisted small business clients and prospects with their business depository needs and lending needs as a lending officer, including SBA loans
- Expanded, manage and maintain business customer relationships for three branches
- Partnered with local branch managers in market to develop small business relationships
- Strong successful partnership with all line of business partners within the bank
- Direct involvement and accountability of loss prevention on loans
BUSINESS BANKING OFFICER, AVP
Regions Bank
11.2010 - 06.2013
- Relationship Manager that strengthened and developed the existing portfolio consisting of 85 customers with over $13 million in deposits and $15 million in lending
- Focused primarily in the development of small businesses in Hamilton County and West Indianapolis
- Partnered with local branch managers in market to help mentor and develop business relationships
- Consistent high customer service scores
- Worked with key business clients in order to develop a strong referral program to increase sales opportunities
- Successfully partnered with all lines of business including treasury management, wealth management, trust and merchant services
BUSINESS BANKING OFFICER
Old National Bank/Charter One Bank, div. Royal Bank of Scotland Group
10.2004 - 09.2010
- Oversaw and managed all business customer relationships for 13 branches
- Relationship Manager oversaw portfolios of all business customers
- Organically developed and grew new relationships with local businesses through new business development and referrals from community centers of influence
- Partnered with local CPA’s, and Attorneys to provide banking services to mutual business clients.
- Enabled business clients with their lending needs as a loan officer, including SBA lending
- Assisted in developing the retail partnership with business banking for the Indiana Business Banking Initiative
- Averaged 110% to quota
- Predominately focused on small businesses in Hamilton County and the north side of Indianapolis
Education
Bachelors Degree of Science and Humanities - Telecommunications
Ball State University
Muncie, IN01.1993
Skills
- Customer service
- Customer relationships
- Excellent time management skills
- Excellent work ethic
- Coaching and mentoring
- Employee development
- Strong team-builder
- Staff development
- Business development expertise
- Business development
- Sales professional
- Relationship management
Accomplishments
- Ranked number one in state division from 2007 through 2008
- Consistently in the top three from 2004-2006
- Awarded recipient of various sales driven contests
Certification
- RMA Credit Certification
- Advanced Credit Training
- Omega Performance
Timeline
BRANCH MANAGER, AVP
Community First Bank of Indiana
08.2023 - Current
BRANCH MANAGER II
Star Financial Bank
08.2018 - 08.2023
BANKING CENTER MANAGER, Vice President
First Merchants Bank
06.2015 - 07.2018
BUSINESS BANKING OFFICER, Vice President
First Merchants Bank
06.2013 - 06.2015
BUSINESS BANKING OFFICER, AVP
Regions Bank
11.2010 - 06.2013
BUSINESS BANKING OFFICER
Old National Bank/Charter One Bank, div. Royal Bank of Scotland Group
10.2004 - 09.2010
Bachelors Degree of Science and Humanities - Telecommunications
Ball State University
COMMUNITY SERVICE
Avon Chamber Board member; Habit for Humanity; United Way of Central Indiana; Boy Scouts of America Genessaret Free Health Clinic; Junior Achievement; CICOA In-Home Aging Solutions;BNI of Central Indiana; Ignite Transform Board member
Section name
- References available upon request