STACY KLEMENT
Davenport
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Dispatcher
Valley Wide Cooperative
01.2022 - Current
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Developed contingency plans for unexpected events, ensuring business continuity under various scenarios.
- Reduced fuel consumption and increased on-time deliveries by optimizing route schedules.
- Scheduled and organized delivery routes.
Loan Officer Assistant
Fairway Independent Mortgage
01.2020 - 01.2022
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Assembled important paperwork and disclosures for borrower.
- Answered inquiries and provided superior customer service to clients.
- Reduced processing time by maintaining an organized system for tracking outstanding documents and followups.
Office Manager/Sales Marketing
Alpine Insurance Inc
01.2014 - 01.2020
- Maintained high standards of customer service, addressing inquiries and resolving issues.
- Streamlined policy management by regularly updating client information and tracking policy changes.
- Strengthened client relationships through consistent follow-ups, ensuring timely renewals and retention.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Utilized CRM software to manage client relationships.
- Analyzed customer needs to provide customized insurance solutions.
Education
Art
Spokane Falls Community College
Spokane, WASkills
- Attention to Detail
- Time Management
- Works Independently
- Decision-making
- Problem-solving
- Multitasking and organization
Additional Addresses
- 860 W Broadway Ave, Reardan, WA, 99029
- 316 W Boone Ave #757, Spokane, WA, 99201
- 59 E Queen Ave Suite 112, Spokane, WA, 99207
Timeline
Dispatcher
Valley Wide Cooperative
01.2022 - Current
Loan Officer Assistant
Fairway Independent Mortgage
01.2020 - 01.2022
Office Manager/Sales Marketing
Alpine Insurance Inc
01.2014 - 01.2020
Art
Spokane Falls Community College
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