Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Knockel

Mineral Wells

Summary

Dynamic Lead Sales Associate with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Overview

5
5
years of professional experience

Work History

Lead Sales Associate

Dollar General Store
01.2021 - Current
  • Handled cash register operations and customer transactions to process payments.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Processed and stocked merchandise in accordance with store standards.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Greeted customers and provided product advice to increase sales.
  • Developed and maintained knowledge of current sales and promotions.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Built relationships with customers and community to promote long term business growth.
  • Informed customers of promotions to increase sales productivity and volume.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Housekeeping and Laundry Attendant

Wyndham Hotel
08.2018 - 08.2019
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Responded to requests from patrons for linens and toiletries.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Sorted, laundered and put away various laundry items.
  • Changed bed linens and collected soiled linens for cleaning.

Education

High School Diploma -

River Ridge High School
Elizabeth, IL
05.1998

Skills

  • Sales Initiatives
  • Sales Transaction Processing
  • Time Management
  • POS System Expertise
  • Client Relationship-Building
  • Accurate Cash Handling
  • Team Leadership
  • Retail Store Operations
  • Staff Training
  • Sales Floor Organization
  • Inventory and Stocking
  • Returns and Exchanges

Timeline

Lead Sales Associate

Dollar General Store
01.2021 - Current

Housekeeping and Laundry Attendant

Wyndham Hotel
08.2018 - 08.2019

High School Diploma -

River Ridge High School
Stacy Knockel