Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Krueger

Rice,MN

Summary

Meticulous Revenue Cycle Manager with strong background in continuous improvement and revenue performance analysis. F Communicative Revenue Officer versed in analyzing and interpreting financial records and business practices to determine appropriate resolutions. Customer-oriented and reliable with knowledge of advanced collections actions and concepts. Focused and organized with demonstrated success in achieving company goals through increased efficiency initiatives illustrated over 7 years of Healthcare success..

Overview

11
11
years of professional experience

Work History

Insurance Project Supervisor

Meduit
Sartell, MN
01.2016 - Current
  • Recruited, interviewed, hired and trained 28 employees and implemented mentoring program to promote positive feedback and engagement.
  • Answer operational questions employees and clients have throughout the day, maintain quality in all activities and interactions, and resolved various operational issues
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Closely collaborated with project members to identify and quickly address problems.
  • Monitored and guided revenue cycle operations.
  • Identified discrepancies between budgetary targets and actual revenue and expenses.
  • Supported clinical team members with revenue cycle procedures and addressed issues.
  • Completed financial reporting and analysis for billing revenue cycle.
  • Assessed current revenue cycle procedures and implemented improvements to foster efficiency.
  • Complied with established internal controls and policies.
  • Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
  • Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
  • Developed strategic plans for day-to-day financial operations.
  • Identified improvement changes regarding key processes for internal controls and accounting procedures.
  • Supported Revenue Cycle Director with special projects and additional job duties.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
  • Oversaw high-volume accounting operations with 28-person team focused on efficient budget administration, AP/AR and other financial management needs.

Vice President Operations

AMW Spine LLC
Minneapolis, MN
01.2014 - 01.2015
  • Led sales and service initiatives to drive high levels of customer service.
  • Worked with direct reports on training and development plans.
  • Oversaw and maintained knowledge of daily operations.
  • Prepared monthly and statistical reports.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.

Business Operations Analyst

Supervalu
Eden Prairie, MN
01.2010 - 01.2013
  • Participated in special and emergent projects, adapting quickly to shifting financial realities to produce exceptional outcomes.
  • Created standardized statistical models for use in enhancing and streamlining reporting processes.
  • Created new procedures to streamline operations by minimizing average completion times and reducing failure rates.
  • Handled project management role for IT and operations projects, directing 6 staff in successful completion of development and implementation of software.
  • Evaluated current processes to develop improvement plans.
  • Monitored service delivery metrics to detect and correct deficits in compliance with standard operating procedures.

Auditor

Federal Reserve Bank of Minneapolis
  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
  • Complied with established internal procedures by examining reports, processes and documentation.
  • Participated in interviews, performed observations and evaluated pertinent information to supplement audit findings.
  • Performed strategic planning, execution and finalization of audits.
  • Developed auditing program to address risks and evaluate regulatory requirements.
  • Communicated with auditee staff to obtain necessary information for audits
  • Obtained and interpreted relevant and authoritative criteria for program or issues under audit

Education

Bachelor of Science - International Business

St. Cloud State University
St. Cloud, MN
11.2003

Skills

  • Active Listening
  • Continuous Improvement Process
  • Data Acquisition
  • Adaptable to Changing Conditions
  • Standard Operating Procedures Understanding
  • Quality Assurance
  • Management of Financial Resources
  • Employee Programs

Timeline

Insurance Project Supervisor

Meduit
01.2016 - Current

Vice President Operations

AMW Spine LLC
01.2014 - 01.2015

Business Operations Analyst

Supervalu
01.2010 - 01.2013

Auditor

Federal Reserve Bank of Minneapolis

Bachelor of Science - International Business

St. Cloud State University

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Stacy Krueger