Stacy Kuta
Rockford,MN
Summary
Seeking a Part-Time Facilities Assistant position where strong communication skills and issue resolution expertise ensure a comfortable, efficient, and well-maintained workplace. Leveraging a history of positive customer engagement and team collaboration, I deliver outcomes through efficient, empathetic service. A reliable and highly adaptable professional, I apply strong problem-solving skills to manage all duties, including work order administration, supply management, and general maintenance tasks effectively.
Overview
26
26
years of professional experience
Work History
Customer Service Representative
Skybridge Americas
01.2013 - 11.2024
- Responded to customer inquiries across multiple platforms, including phone, chat and email.
- Maintained composure and professionalism during challenging scenarios.
- Enhanced customer satisfaction by resolving complex issues promptly and professionally.
- Maintained a thorough knowledge of products and services to provide accurate information to customers.
Lead /Production Crew Trainer
Boston Scientific
07.1998 - 01.2007
- Guaranteed smooth workflow through collaboration within departments.
- Coordinated production schedules and assigned tasks to employees.
- Communicated quality, process, equipment, material and labor issues to supervisor.
- Facilitated ongoing training sessions, ensuring adherence to quality standards and regulatory requirements.
Education
High School Diploma -
Elk River Sr High
Elk River, MN06.1987
Skills
- Customer engagement
- Issue resolution
- Product knowledge
- Communication skills
Timeline
Customer Service Representative
Skybridge Americas
01.2013 - 11.2024
Lead /Production Crew Trainer
Boston Scientific
07.1998 - 01.2007
High School Diploma -
Elk River Sr High