STACY K WALLACE
LAFAYETTE,LA
Summary
Professional Secretary with over 20 years of experience managing daily administrative support tasks and operations at the Lafayette Parish School System. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
30
30
years of professional experience
Work History
Transportation Operations Assistant
Lafayette Parish School System
08.2025 - Current
- Coordinated daily operational tasks to ensure smooth workflow and productivity.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Provided accurate document and data entry for all SPED Medicaid billing through EIS Med Claims.
- Assisted schools and parents with the correct bus route information using transportation software and spreadsheets.
Human Resources Assistant
Lafayette Parish School System
07.2025 - 08.2025
- Assisted in maintaining employee records, ensuring accuracy and confidentiality of sensitive information.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Organized employee background checks, schedules and fingerprinting for new hires with HR software.
- Responded to employee inquiries regarding benefits and other HR topics.
Secretary LPSS Media Center
Lafayette Parish School System
10.2022 - 06.2025
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone system and enthusiastically greeted callers and walk in customers.
- Conducted follow-up calls or emails to clients concerning orders.
- Maintained electronic filing systems and categorized documents using Google sheets.
- Updated spreadsheets to accurately reflect accounting transactions.
- Maintained daily reports, documents and invoices.
- Interacted with vendors, and LPSS accounting employees to receive and process purchase orders through LINQ software.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Supported Art/Music/Media Center supervisor by managing Media Center accounts.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created the annual LPSS internal mailing system calender with route details.
Clerical Assistant
Lafayette Parish School System
03.2006 - 10.2022
- Assisting teachers and parent volunteers creating displays for classroom use
- Tracking and reporting the flow of teachers and parents using the LPSS facilities
- Composing and typing various letters and reports
- Answer calls and take messages
- Filing, copying day to day memos
- Assist with patrons instructional materials for laminating and die cut orders
- Poster creation and binding books
- Fills orders for schools and individuals from emails
- Provides support and training to Media Center patrons
- Maintains documents for the Media Centers website
- Creates Pony route calendar for LPSS
- Payment management for the Media Center
Administrator of Sales
Cajun Systems
02.1998 - 07.1999
- Manage telemarketing department
- Maintain and verify the scheduling of appointments set for sales calls
- Compile telemarketing reports for sales manager
- Assisting in the creation of market collateral and execution of marketing plan
- Scheduling of employees in the telemarking department
- Assist customers with complaints and scheduling of service calls
- Assist with month end inventory
Assistant Store Manager
Bob's Feed Store
09.1995 - 12.1998
- Manage Inventory
- Assist customers with questions regarding products
- Cashier
- Pick-up and delivery of inventory
- Make weekly cash deposits
- Stock Shelves
Education
Elementary Education
University of Louisiana at Lafayette
01.2005
High School Diploma - undefined
Acadiana High School
01.1999
Skills
- Requisition processing
- Office supply inventory
- Supply ordering
- Efficiency improvement
- Document preparation
MS Word, Publisher, Google Sheets, Canva, LINQ, MyGeotab, EIS MedClaims, Versatrans, and JCampus software expertise
- Teacher relations
- Employee scheduling
- Strong attention to detail
- Managing purchasing activities
- Organizational skills
- Filing and data archiving
Timeline
Transportation Operations Assistant
Lafayette Parish School System
08.2025 - Current
Human Resources Assistant
Lafayette Parish School System
07.2025 - 08.2025
Secretary LPSS Media Center
Lafayette Parish School System
10.2022 - 06.2025
Clerical Assistant
Lafayette Parish School System
03.2006 - 10.2022
Administrator of Sales
Cajun Systems
02.1998 - 07.1999
Assistant Store Manager
Bob's Feed Store
09.1995 - 12.1998
High School Diploma - undefined
Acadiana High School
Elementary Education
University of Louisiana at Lafayette