Stacy Landers
Cookeville,TN
Summary
Efficient Lead Certified Pharmacy Technician recognized for high productivity levels and ability to complete tasks swiftly and accurately. Possess specialized skills in medication dispensing, pharmaceutical calculations, inventory management, certified with the state giving vaccines and CPR. Excel in communication, problem-solving, and teamwork, ensuring seamless pharmacy operations and positive patient outcomes.
Overview
25
25
years of professional experience
Work History
Lead Certified Pharmacy Technician
Walmart Cookeville
Cookeville, Tennessee
01.2018 - Current
- Maintained accurate records of prescription orders and inventory.
- Processed insurance claims for prescriptions filled at the pharmacy.
- Maintained patient profiles, including allergies, current medications.
- Ordered drugs from wholesalers or manufacturers when needed for patient care.
- Utilized automated systems for filling prescriptions accurately and efficiently.
- Verified accuracy of data entry into computer system for new prescriptions.
- Monitored expiration dates on all pharmaceuticals stored in the facility.
- Answered phone calls from customers seeking advice about their medications.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Created new customer profiles and updated demographics, allergies, new medications and insurance in pharmacy computer systems.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Human Resources Coordinator
Walmart Cookeville
Cookeville, Tennessee
07.2015 - 01.2018
- Assisted with recruiting, interviewing, and hiring of new employees.
- Conducted background checks for potential candidates.
- Updated employee records in HR database system.
- Developed onboarding materials and presented orientation sessions for new hires.
- Provided guidance on policies and procedures to employees and managers.
- Managed leave of absence requests and tracked vacation time accruals.
- Prepared documents for termination processes such as exit interviews and severance packages.
- Handled confidential information with discretion and sensitivity.
- Coordinated benefits administration including health insurance, 401, tuition reimbursement.
- Organized employee recognition programs to boost morale among staff members.
- Analyzed employee surveys to identify areas needing improvement in the workplace.
- Advised managers on disciplinary actions when needed.
- Responded to internal inquiries regarding HR policies, procedures, payroll.
- Managed communication regarding employee orientation and open enrollment for benefits.
Human Resources Coordinator
Walmart Georgia
Stockbridge , Georgia
02.2011 - 07.2015
- See previous bullet points.
Assistant Store Manager
Walmart Georgia
Stockbridge , Georgia
04.2006 - 02.2011
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled scheduling for store shifts to achieve adequate staffing.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Coached and developed store associates through formal and informal interactions.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Department Manager
Walmart Georgia
Stockbridge , Georgia
03.2002 - 04.2006
- Lead and manage employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Developed strategies to improve customer service and increase sales by 10%.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Organized quarterly meetings with senior management to review departmental goals and objectives.
- Monitored daily sales figures to track trends in customer buying behavior.
- Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
- Handled shift overstock, restocking and inventory control.
- Enforced safety rules and other policies to protect employees and minimize company liability.
Sales Associate
Walmart Georgia
Stockbridge, Georgia
05.2000 - 03.2002
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Certificate of Technical Studies - Pharmacy
Volunteer State Community College
Cookeville10-2017
Certificate of Technical Studies - Pharmacy
Mercer University
Mcdoungh, GA10-2012
Skills
- Pharmacy operations
- Patient and employee confidentiality
- HIPAA and FDA compliance
- Pharmacy and customer records
- Problem-solving skills
- Recruitment and retention
- Orientation and training
- Scheduling and staffing
- Employee performance evaluation
- Sales and inventory monitoring
- Certified to give vaccines and CPR
Timeline
Lead Certified Pharmacy Technician
Walmart Cookeville
01.2018 - Current
Human Resources Coordinator
Walmart Cookeville
07.2015 - 01.2018
Human Resources Coordinator
Walmart Georgia
02.2011 - 07.2015
Assistant Store Manager
Walmart Georgia
04.2006 - 02.2011
Department Manager
Walmart Georgia
03.2002 - 04.2006
Sales Associate
Walmart Georgia
05.2000 - 03.2002
Certificate of Technical Studies - Pharmacy
Volunteer State Community College
Certificate of Technical Studies - Pharmacy
Mercer University
Similar Profiles
Jennifer (Hawkins) HixJennifer (Hawkins) Hix
Manager at Cookeville Kitchen Sales / Cookeville Counter TopsManager at Cookeville Kitchen Sales / Cookeville Counter Tops
Sarah DamewoodSarah Damewood
Administrative Assistant at Cookeville Regional Medical CenterAdministrative Assistant at Cookeville Regional Medical Center
Zakariah DaleZakariah Dale
Patrol Officer at Cookeville Police DepartmentPatrol Officer at Cookeville Police Department