Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Transaction Coordinator
Northland Realty
Duluth, MN
11.2023 - Current
Reviewed and verified all closing documents for accuracy prior to submission.
Organized and tracked all transactions from contract to close of escrow.
Coordinated with lenders and their processing teams to ensure timely closings.
Updated transaction status in internal databases on a daily basis.
Resolved post-closing issues promptly after closing date.
Provided updates to clients throughout the entire transaction process via email or phone calls.
Ensured compliance with all state regulations related to real estate transactions.
Maintained accurate records of all activities within the transaction process in an organized manner.
Communicated effectively with buyers and sellers, lenders, attorneys, title companies and other parties involved in the transaction process.
Processed earnest money deposits in accordance with applicable laws and regulations.
Submitted paperwork electronically through online portals when necessary for faster processing times.
Office Manager
Northland Realty
Duluth, MN
04.2023 - Current
Maintained filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Processed payroll accurately ensuring all employees were paid on time.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Organized company events including holiday parties, team building activities .
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Managed office inventory and placed new supply orders.
Coordinated meetings, conferences, travel arrangements and department activities.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Administered payroll and maintained proper documentation of employee personnel.
Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Reviewed completed work to verify consistency, quality and conformance.
Disability Specialist
Lake Superior College
Duluth, MN
08.2007 - 04.2023
Assisted in the development of individualized plans for clients with disabilities.
Developed and implemented disability-related policies, procedures, and practices.
Worked collaboratively with other service providers to ensure access to available resources for disabled clients.
Maintained accurate records of client progress towards achieving their goals and objectives.
Conducted research on current trends in disability services, best practices, and new approaches to providing assistance to those with disabilities.
Coordinated activities between various agencies that provide services to people with disabilities.
Ensured compliance with all state and federal regulations related to disability services provision.
Provided case management services by coordinating care among different service providers and advocates for individuals with disabilities.
Conducted outreach events focused on educating the public about disability rights issues.
Attended conferences related to advances in technology that can improve quality of life for those living with a disability.
Maintained organized filing system for client records, providing complete documentation of all interactions.
Disability Coordinator
Lake Superior State University
Duluth, MN
06.2016 - 07.2018
Developed and implemented a comprehensive disability support system for students with disabilities.
Conducted individual assessments to determine the appropriate accommodations for each student.
Provided guidance and assistance to faculty members in implementing accommodations and services for students with disabilities.
Coordinated training sessions on campus accessibility policies, procedures, and best practices.
Performed data collection, analysis, and reporting of disability-related information to ensure compliance with applicable laws.
Collaborated with external agencies such as Vocational Rehabilitation Services to facilitate access to services for students with disabilities.
Maintained records of all meetings, phone calls, emails. related to disability services.
Assisted students in obtaining reasonable accommodations through the Americans With Disabilities Act.
Facilitated communication between staff members regarding disability-related issues or concerns.
Attended meetings with other campus personnel to discuss strategies for improving services for persons with disabilities.
Organized events that promote awareness of disability rights and resources available on campus.
Designed materials used by faculty members in providing reasonable accommodation requests from students with disabilities.
Advocated for equal access to educational opportunities for individuals with disabilities within the college community.
Developed informational brochures outlining specific services provided by Disability Services Office.
Tracked progress of student's academic success while receiving accommodations or services due to a disability.
Collaborated with other professionals to assess client needs.
Advocated for clients to resolve medical or personal crises.
Referred client or family to appropriate community resources to obtain support for mental or physical illness.
Education
Associate of Applied Science - Supervisory Management
Lake Superior College
Duluth, MN
05-2010
Certificate - Leadership
Lake Superior College
Duluth, MN
05-2010
Certificate - Quality
Lake Superior College
Duluth, MN
05-2010
Certificate - Performance Improvement
Lake Superior College
Duluth, MN
05-2010
Skills
Customer Service
Client Relationship Building
Prioritizing and Planning
Critical Thinking
Professional Demeanor
Continuous Improvement
Adaptability
Attention to Detail
Interpersonal Skills
Excellent Communication
Client Advocacy
Worker Supervision
Educating families
Crisis Response
References
References available upon request.
Timeline
Transaction Coordinator
Northland Realty
11.2023 - Current
Office Manager
Northland Realty
04.2023 - Current
Disability Coordinator
Lake Superior State University
06.2016 - 07.2018
Disability Specialist
Lake Superior College
08.2007 - 04.2023
Associate of Applied Science - Supervisory Management