Summary
Overview
Work History
Education
Skills
Timeline
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STACY LINTON

Boca Raton,FL

Summary

Result oriented business professional with proven abilities in developing and executing sales strategies aligned with company goals. Develop clear and concise communication with both customer and team members. Provide targeted coaching to improve sales performance and client experience. Identifying market opportunities and adapting sales tactics accordingly. Able to identify areas of strength and opportunities within the sales team and implement strategies to drive successful results. Prioritizing customer satisfaction throughout the sales cycle. Demonstrated ability to empower and motivate staff to maximum productivity and control costs through the most effective usage of manpower and available resources.

Overview

8
8
years of professional experience

Work History

Asst. Store Manager

Chanel Inc
06.2024 - Current
  • In conjunction with the Store Director drove the business, in a new location to achieve a 14% increase to Plan.
  • Closed Second Fiscal Year with an increase of 30%.
  • Successfully lead a new team on the sales floor and support in floor coverage with our 2024 year end in Sales of $1.6 Million.
  • Managed and Developed Eyewear Fashion Line from -45 to 125% growth in Sales and ranking number 5 in the East Coast Region.
  • Foster a positive working environment that encourages diversity, mutual respect and team collaboration that is free of discrimination and harassment.
  • Developed and trained team members leading to promotion and advanced sales bracket.
  • Execute all operational responsibilities to ensure effectiveness and efficiencies across the board.
  • Establish relationships with key corporate partners for ongoing operational support and day to day needs.
  • Lead Person for Boutique’s inventory process; train store team on best practices to achieve optimal results.

Snr. Beauty Advisor

Chanel Inc
02.2023 - 06.2024
  • Responsible for training team members, setting strategy, and monitoring progress towards goal.
  • Assist Boutique Director and Assistant Boutique Director with training on all launches and service platforms.
  • Achieved +38% sales goal in store through client relationship development and management.
  • Converted new client base into a steady stream of business with a 98% capture rate and 100% VOC.
  • Lead Client Service initiatives including events and animation and work with team to understand and execute client follow up, top selling behavior, etc
  • Monitoring individual and team performance, and providing feedback and introducing tools to help improve performance.
  • Promote a positive work environment based on company values.

Business Manager – Tom Ford

Saks Fifth Avenue
04.2017 - 02.2023
  • Trained and developed a team of 3 Client Specialists.
  • Achieved being number 1 in the market share within 7 months and maintained the position for 6 years.
  • Ended the Fiscal year in line sales and volume ranking number 8 in the department of 65 brands in 2023.
  • Liaise with Point Of Sales to ensure no cost stock and visual units are up-to-date and in stock.
  • Ensure visual designs and units are installed and style standards maintained.
  • Demonstrate sound business judgment and organizational ability.
  • Prepare weekly reports on counter performance, event goals, and opportunities.
  • Plan and execute events with the team.

Education

Bachelor’s Degree of Business Administration (Hons) - Production Operation Management, International Business

University of Technology
05-2003

Certificate in Business Management -

Institute of Management And Production
01.1999

Skills

  • Optimizing Customer Experience
  • Customer Feedback Analysis
  • Leadership and Team Development
  • Detail Oriented and Result Focused
  • Data Analysis
  • Exceptional Communication and Motivational skills
  • Conflict Resolution
  • Client Engagement and Development
  • Coaching and Performance Management
  • Business and Strategic Management
  • Excellent Time Management Skills
  • Proven Consultative Skills
  • Operations and Visual Management

Timeline

Asst. Store Manager

Chanel Inc
06.2024 - Current

Snr. Beauty Advisor

Chanel Inc
02.2023 - 06.2024

Business Manager – Tom Ford

Saks Fifth Avenue
04.2017 - 02.2023

Bachelor’s Degree of Business Administration (Hons) - Production Operation Management, International Business

University of Technology

Certificate in Business Management -

Institute of Management And Production

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STACY LINTON