Stacy Lucarelli

Assist doctors with pre testing patients before complete eye exam. Input data into computer. Front desk duties include scheduling, answering phones, collecting payments and assisting patients with orders.

Assisted patients with scheduling appointments. Use of EMR systems. Collecting payments and dealing with minimal insurance issues. Assisting doctors when needed. Supply ordering and light cleaning.

Promoted to Supervisor. Main duties include scheduling appointments, answering phones and handling escalated calls. Greeting patients, posting payments and data entry. Helped train on new EMR system. Completed employee schedules and assisted with writing yearly reviews and leading staff meetings. Light cleaning and inventory. Minimal billing issues with insurance companies.

• Streamlined office operations, enhancing efficiency through effective scheduling and resource allocation.
• Managed vendor relationships, negotiating contracts to optimize service delivery and reduce costs.
• Oversaw office budget, ensuring accurate financial reporting and adherence to fiscal policies.
• Implemented process improvements, increasing productivity across administrative functions and support teams.