Stacy Luttrell
Management
Abingdon,VA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
14
14
years of professional experience
Work History
Building Management
GSA – PBS-R9-Tucson Field Office
07.2022 - 02.2025
- Develops and promotes positive working relationships with customer agencies and client personnel and maintains continuous liaison with building tenants and top management officials of customer agencies and tenants at facilities managed. (95% satisfaction rating or above )
- Works closely with other GSA personnel, customer agency personnel and contractors in the planning, design, renovation, construction, alteration, operation, maintenance, and repair of assigned buildings.( On avg 50 to 75 projects per year.)
- Works with tenant agencies, building occupants, contractors, appropriate GSA program experts and other stakeholders to coordinate sustainability-related programs as applicable.
- In response to problems and on a recurring basis, gathers information to assess the level of customer satisfaction. Data gathering methods used include tenant satisfaction surveys, agency contact surveys, interviews with agency contacts, tenant meetings, service calls logs, and focus groups.
- Assists the Building Manager in managing the contracting and leasing administration process as needed on behalf of tenant agencies and GSA.
- Serves as the Assistant Building manager of the day-to-day operations of a designated building or groups of buildings within the GSA inventory. The facilities managed consist of large-sized office buildings in a metropolitan area and/or smaller buildings scattered throughout a portion of a State.
Building Management Specialist
GSA – PBS-R9-Tucson Field Office
12.2016 - 07.2022
- Coordination and Duties: I specialize, in a line or staff position, in one or more program areas such as energy efficiency, custodial management, or mechanical maintenance, or in analysis of building management programs. I act as the COR for small projects.
- During the pre-award phase, I work with the contracting team in requirements development, preparing the Independent Government Cost Estimate (IGCE), developing the Performance Work Statement/Statement of Work/Statement of Objectives, developing quality assurance surveillance plans (QASPs), etc. During the post-award phase, I monitor and assess contractor performance and perform other responsibilities as assigned by the Contracting Officer.
- I manage the contracting process and assist the contracting officer by developing statements of work, monitoring the contractor's performance, inspecting completed work against contract requirements, and by recommending progress payments, terminations, and other actions.
- I direct a variety of service functions to provide occupants of both Federal Government buildings and commercially leased space with adequate facilities in which to conduct agency business. In providing these services, I manage building operations, maintenance, repair, and alteration programs, and advice agency representatives on optimal use of the building's facilities.
- Along with these major functions, I direct a variety of other program areas which include conserving energy; eliminating environmental hazards; promoting the use of Federal facilities by the community; reviewing plans and specifications for new structures; evaluating and reporting on new material, equipment, methods, and prototype facilities; overseeing and providing directory assistance to visitors.
- I operate office buildings and a variety of special purpose facilities, including courthouses, warehouses, laboratories, clinics, depots, libraries, border stations, and data processing installations. Along with the actual buildings, I also manage the grounds and provide snow removal and parking lot maintenance.
- In managing commercially owned buildings used by Federal agencies, I coordinate and evaluate operational activities to assure that occupants receive the level and kind of building services specified in lease agreements.
- I develop and implement overall programs to promote and monitor occupant safety and comfort, such as space utilization, energy conservation, safety, fire and security protection, and comprehensive buildings and grounds maintenance programs.
- I also direct activities to provide specific building services such as heating-ventilating-air conditioning (HVAC), elevator, plumbing, telephone, parking, and cafeteria services.
- In accomplishing their work, I supervise a variety of employees specializing in space management, real estate, contracting and purchasing, engineering, concession management, planning and estimating, and other office work. In many instances, I direct, through contractors, the grounds and custodial work, special equipment maintenance, various kinds of service and repair work, and other trades work.
Engineering Supervisor
James H. Quillen VA Medical Center
01.2011 - 12.2016
- Company Overview: Engineering Service, Mountain Home, TN
- Supervision Duties: Supervise work operations for one maintenance unit, supporting maintenance and repair to the entire station, covering 350+ acres and 120 buildings. Personally accountable to superiors for quantity and quality of work done.
- Supervision duties include: 1) supervise 25 employees, with various experience levels and trades; 2) supervise Work Leader position, who provides day-to-day direction to work group within the unit; 3) supervise the following trades: Maintenance Mechanics, Locksmith, Electricians, Masons, Welders, Sheet Metal Workers, Pipefitters, Plumbers, Carpenters, Painters, Maintenance Workers, and other tradesmen, grade WG-10 and below.
- Estimate and utilize overtime, equipment, and materials to meet deadlines. Coordinate with higher level supervisors in the initial planning of current and future work schedules, budget requests, staffing needs and recommendations as to scheduling projected work.
- Strategize regarding allocation of resources for station maintenance and repairs. Adhere to the following codes and regulations: building codes, city/county/state requirements, OSHA, Joint Commission, NFPA (National Fire Protection Assn), station policies and procedures, as well as various safety regulations.
- Coordination Duties: Create and maintain daily, biweekly and/or monthly staffing schedules. Plan, coordinate and determine future requirements for staffing, materials, equipment, and schedules, as well as departmental needs/schedules, required to complete each project in a timely and efficient manner.
- Estimate time required to perform and complete projects and work orders. Determine the number of staff needed to accomplish specific tasks and projects assigned.
- Redirect and delegate individual workers and resources to accomplish unexpected or emergency work, such as: utility or equipment failures, unscheduled inspections, and weather damage, as well as changes in project priorities.
- Coordinate projects with other departments and their staff to accommodate their needs while ensuring project completion, with minimal disruption to daily departmental workflow.
- Plan, coordinate, establish and identify deadlines and priorities for all work projects. Determine work assignments for subordinate staff, based on, not only general work schedules, but also based upon the boundaries and requirements of all station policies.
- Track and report all work assignment progress to higher level supervisors to keep them abreast of issues or project status or to inform them of the need to revise work schedules.
- Request authorization from higher level supervisor(s), regarding fine-tuning staff, equipment and project assignments, to meet completion and emergent need schedules.
- Engineering Service, Mountain Home, TN
- Conducted regular performance reviews for team members, identifying strengths and areas for improvement to guide their ongoing professional development.
- Actively participated in recruitment efforts, interviewing candidates and making hiring recommendations based on technical skills and cultural fit within the department.
Skills
- Secret Clearance
- Navy Leadership
- Boiler Technician
- Quality Control
- Steam Evaporator Technician
- Diesel Engine Advanced Maintenance
- Quality Assurance Inspector
- Comprehension of Electrical Systems
- Solid State Devices
- Component Repair
- EPA Refrigerant Technician Certification
- Analyzing Schematics
- Fabrication
- Advanced and Corrective Maintenance
Training Skills Knowledge
- Secret Clearance (10 yrs.)
- Navy Leadership
- Machinist Mate/Boiler Technician
- Quality Assurance Inspector
- Various technical skills related to maintenance and repair.
Military Experience
- Auxiliary Division Member, U.S. Navy, Kentucky SSBN-737, 01/01/01, 01/01/02, Training and development of junior personnel., Operation and maintenance of nuclear-powered submarines., Perform troubleshooting.
- Auxiliary Division Member, U.S. Navy, Montpelier SSN-765, 01/01/92, 01/01/97, Training and development of junior personnel., Operation and maintenance of nuclear-powered submarines., Perform troubleshooting.
- Shores Intermediate Maintenance Activity (SIMA), U.S. Navy, 01/01/97, 01/01/01, Performed maintenance undertakings beyond the capability of standard personnel.
Timeline
Building Management
GSA – PBS-R9-Tucson Field Office
07.2022 - 02.2025
Building Management Specialist
GSA – PBS-R9-Tucson Field Office
12.2016 - 07.2022
Engineering Supervisor
James H. Quillen VA Medical Center
01.2011 - 12.2016
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