A multi-skilled professional with experience in customer service, accounting, records management, and general labor. The career objective is to work for a well established company with opportunities for growth.
Overview
7
7
years of professional experience
Work History
Accounts Payable Specialist
Del-Air HVAC
03.2024 - Current
Reconcile vendor statements on a monthly basis.
Prepare checks for mailing or electronic payment processing
Research and resolve invoice discrepancies and issues with vendors and suppliers
Analyze account data for accuracy and maintain appropriate documentation of transactions
Review and process invoices and check requests for accuracy
Deputy Clerk
State Of Florida
09.2023 - 03.2024
Processed Notices Of Appearance, Child Support Requests, and other related legal documents.
Generated legal documents for the Judge to review and sign.
Uploaded documents to the legal filing system.
Processed Incoming mail.
Performed data entry.
Logistics Account Executive
Total Quality Logistics Inc
02.2023 - 07.2023
Increased repeat business using great customer service, problem-solving and conflict resolution skills
Generated sales by prospecting leads, cold calling and negotiating deals
Maintained assigned accounts and providing ongoing customer support
Managed daily shipment activities, resolving issues to ensure pickup and delivery is on time
Input, updated, and managed shipment information in our state-of-the-art systems.
Cleaner
MJ Cleanz
10.2021 - 02.2023
Collected trash from floors within hallways, bathrooms and work areas
Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas
Restocked supplies, replacing toiletries, liners and soaps.
OPS Government Operations Consultant
Juvenile Justice (Contract)
06.2021 - 10.2021
Reviewed, analyzed, tracked, processed and audited medical reimbursements
Prepared, developed, and maintained spreadsheets, documents and reports
Assisted with the completion of purchasing and property maintenance activities
Ordered supplies and equipment
Accurately processed purchase requisitions and invoices in MFMP
Ensured the prompt payment of all expenses
Provided clerical assistance to the HQ leadership staff.; answered phones.
Driver
Door Dash
12.2020 - 06.2021
Took orders from a central dispatch system
Picked up food from different restaurants and delivered them to customers
Ensured that they were fulfilled in a timely and accurate manner.
Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
OPS Accountant II
FL Department of Health
03.2020 - 12.2020
Contacted medical providers to obtain information needed for claimant eligibility determination
Reviewed medical provider invoices for completion and accuracy
Deferred payments for invoices submitted without claimant's medical records
Processed medical provider invoices in the assignment queue.
OPS Records Technician
FL Department of Health
01.2019 - 03.2020
Retrieved and documented case closures and distributed them to the assigned coder
Reviewed and processed PER and QA reports
Reviewed and validated medical evidence of records
Processed incoming mail and performed scanning and validation of electronic records
Answered the central switchboard and routed calls to appropriate staff
Protected the security of claimant records to ensure that confidentiality was maintained.
Bank Teller
Capital City Bank
12.2017 - 01.2019
Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
Streamlined teller operations for better workflow by implementing time-management strategies.
Enhanced branch sales through cross-selling bank products and services to customers.
Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Processed cash, checks, and money order transactions.
Apartment Leasing Professional
Greystar
12.2016 - 12.2017
Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
Streamlined the leasing process for prospective residents, resulting in higher conversion rates.
Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
Conducted comprehensive market research to understand competitor offerings and adjust rental pricing accordingly.
Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
Education
High School Diploma -
Lincoln High School
Tallahassee, FL
05.2013
Tallahassee Community College
Tallahassee, FL
Skills
Microsoft Office
FLAIR
General Labor
Multi-Tasking
Customer Service
Accounting
Records Management
Negotiation
Accounts Payable
Leasing
Sage 50
Languages
Spanish
Full Professional
Timeline
Accounts Payable Specialist
Del-Air HVAC
03.2024 - Current
Deputy Clerk
State Of Florida
09.2023 - 03.2024
Logistics Account Executive
Total Quality Logistics Inc
02.2023 - 07.2023
Cleaner
MJ Cleanz
10.2021 - 02.2023
OPS Government Operations Consultant
Juvenile Justice (Contract)
06.2021 - 10.2021
Driver
Door Dash
12.2020 - 06.2021
OPS Accountant II
FL Department of Health
03.2020 - 12.2020
OPS Records Technician
FL Department of Health
01.2019 - 03.2020
Bank Teller
Capital City Bank
12.2017 - 01.2019
Apartment Leasing Professional
Greystar
12.2016 - 12.2017
High School Diploma -
Lincoln High School
Tallahassee Community College
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