Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Marks

Blacksburg,VA

Summary

Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Attentive Client specialist with clear organizational sense and to monitor and anticipate incoming and outgoing physical and monatery materials and resources. Diligent reporter of resource and material movement to company leadership. Creative problem solver finding unprecedented solutions to organizational deficiencies.

Overview

16
16
years of professional experience

Work History

Radio Traffic Coordinator

Eastwood Management LLC
Blacksburg, VA
05.2021 - Current
  • Coordinated broad-scale revisions to deficiencies in team productivity.
  • Created work schedules and project management plans organization-wide to maintain efficiency and timeliness.
  • Developed and managed document tracking procedures and data gathering processes.
  • Balanced workloads and assigned specific tasks to team members in order to accomplish objectives.
  • Processed monthly billing and payments for clients.
  • Created weekly sales and account receivable projection reports stations,
  • Applied client payments and generated money reports.

Store Manager of Operations

Haynie Convenience And Catering
Lancaster, VA
04.2016 - 04.2019
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Increased sales by 40% with special displays and promotions.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Assistant Store Manager

Dollar General
Callao, VA
06.2015 - 04.2016
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.

Sales Clerk

Jack Rabbit Express
Hague, VA
08.2005 - 08.2015
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Checked aisles for spills to complete quick clean-up.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Processed payments and returns with accuracy and efficiency.
  • Opened and closed store by balancing cash registers and receipts.
  • Presented, rotated and date-checked products to maintain company freshness standards.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.

Department Manager

Walmart
Tappahannock, VA
08.2004 - 08.2005
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Devised processes to boost long-term business success and increase profit levels.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.

Education

Accounting And Business Management

Christopher Newport University
Newport News, VA

Bachelor of Arts - Accounting And Business Management

University of Phoenix
Tempe, AZ
12.2019

Skills

  • Inventory Monitoring and Management
  • Workflow Planning
  • Organization and Prioritization
  • Invoice and Manifest Review
  • Document Preparation
  • Order Checking
  • Contents Verification
  • Conflict Resolution
  • Data Documentation
  • Records Management
  • Clear Communication
  • Charge Calculation
  • Inventory Counts
  • Customer Relations
  • Time Management
  • Supply Chain Management
  • Critical Thinking
  • Invoice Preparation
  • Microsoft Office
  • Barcode Labeling

Timeline

Radio Traffic Coordinator

Eastwood Management LLC
05.2021 - Current

Store Manager of Operations

Haynie Convenience And Catering
04.2016 - 04.2019

Assistant Store Manager

Dollar General
06.2015 - 04.2016

Sales Clerk

Jack Rabbit Express
08.2005 - 08.2015

Department Manager

Walmart
08.2004 - 08.2005

Accounting And Business Management

Christopher Newport University

Bachelor of Arts - Accounting And Business Management

University of Phoenix

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Stacy Marks