Stacy McKee
Texarkana,AR
Summary
I am a Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in Arkansas.
Overview
11
11
years of professional experience
Work History
Assisted Living Administrator
Hope Haven Assisted Living
Hope, AR
01.2019 - 08.2021
- Applied reason, logic, and advanced problem-solving skills to resolve complex and sensitive issues.
- Worked in fast-paced environment with competing demands for time and attention.
- Led, directed and motivated others to innovate and excel.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Direct day-to-day administrative and operational functions for 52-bed facility, providing guidance and leadership to over 30 employees across more than 5 departments.
Community Liaison
Dierksen Hospice
Texarkana, AR
06.2016 - 01.2019
- Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Communicated with community members to assess concerns or current issues and identify corrective measures.
- Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.
- Educated community members regarding Hospice
- Helped vulnerable individuals navigate complex healthcare system.
Hospice Consultant
Serenity Hospice
Texarkana, AR
10.2010 - 06.2016
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Motivated and supervised 20 liaisons and many clinical staff in delivering quality patient care.
- Organized and facilitated [Number] department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
Education
LPN - Nursing
UACCH
Hope, AR05.2005
Skills
- Customer Satisfaction
- Assisted Living
- Staff Assessments
- Critical Thinking
- Policy and Program Development
- Government Regulations
- Employee Recruitment and Hiring
- Interdepartmental Functions Coordination
- Senior Care
- Leasing and Sales
- Employee Performance Evaluations
- Problem Identification
- Quality Assurance Controls
- Administrative Staff Supervision
- Organizational Goal Development
Timeline
Assisted Living Administrator
Hope Haven Assisted Living
01.2019 - 08.2021
Community Liaison
Dierksen Hospice
06.2016 - 01.2019
Hospice Consultant
Serenity Hospice
10.2010 - 06.2016
LPN - Nursing
UACCH
Similar Profiles
Allison EnglandAllison England
LNA at Rose Haven Assisted LivingLNA at Rose Haven Assisted Living
Crystal LucateroCrystal Lucatero
Medical Technician at New Haven Assisted Living And Memory CareMedical Technician at New Haven Assisted Living And Memory Care
Hunter KeithHunter Keith
Resident Care Aide at Safe Haven Assisted LivingResident Care Aide at Safe Haven Assisted Living