Summary
Overview
Work History
Education
Work Preference
Timeline
Generic

Stacy Mestaz

Customer service
Corona,CA

Summary

Dedicated, resourceful, and human resources leadership; with a passion for performance optimization, productivity and efficiency improvement. Sustaining a wealth of experience in operational management, financial risk education, data entry, and educational administration. Resilient and flexible in addressing customer issues and exceeding company objectives with forward-thinking, tenacious strategic centered on driving sales. Skilled in inventory management, demand forecasting and account servicing. Knowledgeable about preparing displays and collaborating with store management to orchestrate successful promotions.

Overview

21
21
years of professional experience

Work History

CTE Student Aide Worker

Norco College
12.2023 - 05.2024
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
  • Enhanced office efficiency by organizing and maintaining files, records, and resources.
  • Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.

Preschool Teacher

Turning Point Church And Ministries
09.2021 - 07.2023
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.

Teacher's Assistant

KinderCare Learning Centers
04.2005 - 08.2020


  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Worked with lead teacher to monitor class schedule and take attendance
  • Documented student progress and communicated with parents to keep informed.


Sourcing Recruiter

Advantage Resourcing
06.2017 - 08.2017
  • Proactive in resolving simple customer complaints and forward more complex issues to senior staff
  • Recruited candidates for open positions, answer over 100 inbound calls, scheduled appointments, implemented necessary assessments, Manage accounts effectively generating companies revenue.
  • Managed relationships with external staffing agencies to supplement internal recruitment when necessary, ensuring timely placements of hard-to-fill positions.



Admissions and Records

Cypress College
01.2016 - 10.2016
  • Assisted in scheduling students appointments for registration; using outlook
  • Screening registration paperwork and directing to correct departments, filing, screening calls.
  • Collaborated with various departments to maintain accurate inventory lists of archived materials, promoting efficient resource allocation within the organization.
  • Provided exceptional customer service, addressing inquiries and resolving issues related to records management promptly.

Self Employment

Stacy's Insurance
01.2012 - 11.2015
  • Schedule appointments and identify customer needs; provide material estimates, build rapport and trust.
  • Partnered with schools and community organizations to offer specialized workshops focused on empowering youth through self-defense education.
  • Evaluated individual performance in practical examinations, providing constructive feedback aimed at promoting continuous improvement in skill mastery.

Assistant and Team Leader

Selena And Associates
03.2005 - 12.2009


  • Reviewed and edited documents for accuracy, grammar and clarity.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Organized resources, records and personnel to accomplish aggressive targets.

Customer Sales Represenitive

Public Storage
Riverside
01.2003 - 08.2004
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.

Education

Child Development Certificate -

Mount San Antonio College

Human Resources Degree -

Cypress College
01.2018

Children with special needs -

UCLA Extension Class
08.2007

Banking Certificate - Banking And Financial Support Services

El Rancho High School
06.1995

Work Preference

Work Type

Full Time

Location Preference

Hybrid

Important To Me

Work-life balanceHealthcare benefitsFlexible work hours

Timeline

CTE Student Aide Worker

Norco College
12.2023 - 05.2024

Preschool Teacher

Turning Point Church And Ministries
09.2021 - 07.2023

Sourcing Recruiter

Advantage Resourcing
06.2017 - 08.2017

Admissions and Records

Cypress College
01.2016 - 10.2016

Self Employment

Stacy's Insurance
01.2012 - 11.2015

Teacher's Assistant

KinderCare Learning Centers
04.2005 - 08.2020

Assistant and Team Leader

Selena And Associates
03.2005 - 12.2009

Customer Sales Represenitive

Public Storage
01.2003 - 08.2004

Child Development Certificate -

Mount San Antonio College

Human Resources Degree -

Cypress College

Children with special needs -

UCLA Extension Class

Banking Certificate - Banking And Financial Support Services

El Rancho High School

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Stacy MestazCustomer service