Emergency Room Unit Clerk
Noyes Memorial Hospital
Dansville, New York
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Routed laboratory or diagnostic results to appropriate staff.
- Communicated with patients with compassion while keeping medical information private.
- Answered the ambulance telephone, took detailed notes, and informed the doctors and nursing staff about incoming patients.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Resolved customer service issues while patients were receiving care at the ER unit.
- Coordinated discharge papers accurately and ensured they were signed by attending physician before patient left ER unit.
- Processed patient admissions efficiently.
- Coordinated transportation arrangements for discharged patients who needed assistance getting home safely.
- Compiled patient charts with accuracy and speed.
- Monitored inventory of supplies and placed orders when necessary.
- Supported families during their time of need in the ER unit by maintaining a calm demeanor.
- Managed patient flow in high-pressure emergency room environment.
- Performed other duties as assigned by management team in order to ensure smooth operations of the Emergency Room Unit.
