Diligent administrative professional with a proven track record of 20+ years in office operations, management, and customer service. Skilled in rapidly acquiring new knowledge and applying it effectively.
Overview
34
34
years of professional experience
Work History
Attendance Clerk
Faith Academy Bellville
08.2023 - Current
Enhanced attendance tracking through developed procedures and processes.
Recorded and managed student absences, including appointments and events.
Tracked attendance for staff meetings and training sessions effectively.
Ensured accurate daily student attendance records for over 300 students.
Streamlined attendance documentation organization with new filing systems.
Improved communication with parents by quickly addressing attendance concerns.
Attendance Clerk
Katy ISD (Mayde Creek High School)
08.2022 - 06.2023
Facilitated & communicate with administration, counselors & parents
Collect & record all students absences
Acquire & maintain daily ADA records
Record in and out activity of students
Claims Specialist
Geico Insurance Company
01.2022 - 08.2022
Handled high-volume calls efficiently using Atlas, Excel, and Outlook.
Processed claims for accidents and repairs for new and existing customers.
Gathered accident facts, investigated details, and collected statements from involved parties.
Collaborated with attorneys, body shops, and insurance companies on claims.
Investigated potential fraud, determining liability for at-fault and non-fault claims.
Director
Anointed Steps Academy
02.2000 - 06.2021
Improved team performance by effectively managing a 22-person staff.
Enhanced operational efficiency through meticulous inventory and student record management.
Executed HR functions including interviewing, payroll, and record management accurately.
Coordinated staff schedules and training sessions to boost productivity significantly.
Processed invoices and payments, ensuring accurate client account reconciliations.
Cultivated strong vendor and customer relationships to improve service delivery.
Receptionist/Office Manager
Primary Health Associates
07.1991 - 08.2005
Enhanced clinic efficiency by scheduling patient appointments and minimizing wait times of 50+ patients a day.
Managed cash transactions, accurately maintaining records and ensuring timely bank deposits.
Coordinated meetings and travel arrangements, supporting doctors' professional commitments.
Streamlined communication by efficiently directing calls through multi-line phone system.
Conducted inventory assessments, proactively ordering supplies to prevent shortages.
Facilitated patient check-ins, verifying insurance and handling authorization processes.