Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stacy Mitchell

Atlanta,GA

Summary

Dynamic Benefits Specialist with extensive experience in optimizing benefits administration and organizational development. Proven expertise in ACA compliance and HIPAA, contributing to a 45% increase in process efficiency through the implementation of innovative systems. Skilled in vendor management and exceptional communication abilities, effectively transforming benefits programs to enhance employee satisfaction and ensure compliance. Seeking to leverage these competencies to further advance organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

BENEFITS SPECIALIST

CONFIDENTIAL
KENNESAW, GA
10.2023 - Current
  • Company Overview: A global, ACA-compliant, self-funded group health insurance solution.
  • Assisted the Director of Benefits with high-level support for various benefits administration functions.
  • Directed new hire orientations and company implementations, covering health, dental, vision, life insurance, STD/LTD insurance, HSA/FSA, and plan rates and effective dates.
  • Redesigned and implemented an in-house benefits enrollment tracking process, increasing efficiency by 45%.
  • Identified areas for policy and procedure improvements to increase efficiency
  • Collaborated with the Director to oversee annual enrollments, handling communications, rate adjustments, vendor updates, enrollment processing, and benefit confirmations and terminations.
  • Assisted with regulatory filings, including 5500s, SAR, PCORI, adoption agreements, and annual notices.
  • Protected the integrity and confidentiality of data management systems.
  • Managed daily benefits updates, encompassing QLEs, QMCSOs, and new hire electronic enrollment setup.
  • Managed and resolved claim discrepancies with ASO provider.
  • Addressed benefits-related questions from employees and vendors, ensuring clear and effective communication.
  • Developed and executed a streamlined benefits and onboarding workflow, achieving notable cost reductions.
  • Monitored ACA, COBRA, and Department of Labor regulations to ensure program compliance.
  • Managed the termination process and COBRA enrollments, collaborating with finance for timely payment processing.

SENIOR BENEFITS ANALYST

6Love Youth Development Inc.
Remote
09.2019 - 09.2023
  • Company Overview: A nationally recognized youth services organization.
  • Partnered with the CEO to design and execute benefits programs, enhancing offerings for 200+ employees.
  • Implemented and successfully integrated comprehensive employee benefit programs, covering health programs, leave of absences, FMLA & ADA compliance, HSA and FSA processing, annual enrollment, health care partnerships, and voluntary benefit plans.
  • Supported invoicing and reconciliation of benefit vendor payments.
  • Designed and implemented a streamlined process for enhancing invoicing, communication, and distribution.
  • Directed annual open enrollment and collaborated with the benefits service team to handle qualifying life events, HSA, commuter benefits, QMCSOs, and STD payments.
  • Conducted new hire orientations, covering health plans, dental, vision, life insurance, and short/long-term disability insurance.
  • Generated comprehensive reports encompassing departmental monthly updates, budget expenses, accounting details, hierarchy modifications, and audit follow-ups.
  • Managed record keeping and HRIS transactions to maintain data confidentiality and integrity.
  • Conducted audits on benefit transactions to ensure proper funding of benefit plans.

BENEFITS ANALYST

Autoplus/Pepboys Corporation
Kennesaw, GA
06.2018 - 09.2019
  • Company Overview: Leading automotive aftermarket chains serving over 800 locations in 35 states, and Puerto Rico.
  • Administered health programs, benefit plans, leave of absences, annual enrollment, and 401k for US and Puerto Rico employees, maintaining adherence to FMLA & ADA guidelines.
  • Surveyed and evaluated invoices and reports for accuracy to resolve potential discrepancies.
  • Processed leaves of absence, HIPAA documents, revised, updated, and reconciled benefit plans, and billing.
  • Provided support to the HR Manager regarding invoicing, reconciliation of benefit vendor payments, and creating effective process improvements for invoicing.
  • Coordinate ongoing benefit updates, and provide professional and courteous customer service to employees.
  • Resolved complex benefit issues and updated the HRIS.
  • Assisted with annual updates and regulatory filings; 5500s, SAR, PCORI, and annual notices.
  • Conducted new hire orientation, including a review of health plans, dental, vision, life insurance, and STD/LTD insurance.
  • Compiled various reports, including departmental monthly reports, budgeting expenses, accounting, hierarchy changes, and audit follow-ups.
  • Processed daily benefits changes, including QLEs, QMCSOs, and new hire electronic enrollment setup.
  • Maintained record-keeping to ensure confidentiality regarding data management and integrity.

HR GENERALIST/ BENEFITS SPECIALIST

MITTRIX
Atlanta, GA
11.2013 - 04.2018
  • Company Overview: A provider of comprehensive, professional services to clients in the telecommunications industry.
  • Fulfilled a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary actions, and managing HR records.
  • Processed open enrollment for medical, dental, and vision.
  • Administered FMLA, LOAs, QMCSOs, STD/LTD claims, and COBRA benefits for over 500 employees.
  • Provided support to the HR manager regarding invoicing and reconciliation of benefit vendor payments, and created effective process improvements for invoicing.
  • Increased departmental productivity through effective implementation and management of several innovative programs and policies in performance management, compensation and benefits, talent acquisitions, leaves of absence, and new employee onboarding.
  • Supported the HR manager in performing employee relations investigations, compiling reports, and documentation.
  • Established training for new employees regarding company policies, HIPAA, and HRIS.
  • Compiled various reports, including departmental monthly reports, budgeting expenses, accounting, hierarchy changes, and audit follow-ups.
  • Provided training on company policies, HIPAA workshops, HRIS, and aided in talent management, new hire orientation, and onboarding for new hires.
  • Processed open enrollment for medical, dental, vision, FMLA, LOAs, STD/LTD claims, and COBRA benefits for benefit-eligible employees.
  • Compiled data, in collaboration with auditors, for annual plan non-discrimination testing, 5500, I-9, EEO-1, and ERISA reporting.

Education

Bachelor of Arts - Political Science

UNIVERSITY OF CALIFORNIA, LOS ANGELES (UCLA)
Los Angeles, California
09-2015

Skills

  • Benefits Administration
  • Organizational Development
  • ACA compliance
  • HIPAA
  • Leave Management
  • Claims
  • Self-insurance
  • Implementation
  • Vendor Management
  • Invoicing
  • Reconciliation
  • New Hire Onboarding
  • Data Analysis
  • HRIS Systems
  • Technical Support
  • Regulatory Filings
  • Policy/Procedure Compliance
  • Written and oral communication
  • Regulatory monitoring
  • Microsoft Office Suite
  • Tier 3 Customer Service
  • Open enrollment

Certification

  • COBRA Administration Certification, 09/01/24
  • Excellent Customer Service Certificate, 12/01/24

Timeline

BENEFITS SPECIALIST

CONFIDENTIAL
10.2023 - Current

SENIOR BENEFITS ANALYST

6Love Youth Development Inc.
09.2019 - 09.2023

BENEFITS ANALYST

Autoplus/Pepboys Corporation
06.2018 - 09.2019

HR GENERALIST/ BENEFITS SPECIALIST

MITTRIX
11.2013 - 04.2018

Bachelor of Arts - Political Science

UNIVERSITY OF CALIFORNIA, LOS ANGELES (UCLA)

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