Stacy Moore
Clerical
Lawrenceville,GA
Summary
Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 20+ years of experience in office environments. History of improving processes and increasing team efficiency. Hardworking professional committed to providing outstanding customer service and assistance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
OFFICE COORDINATOR AND PRECERTIFACATION SPECIALIST
Atlanta Heart Specialists LLC
06.2008 - 04.2023
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Devised and implemented strategies to streamline eligibility verification processes.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Managed 10 employees for busy Cardiology office site, supervising workers and enhancing productivity and efficiency.
Administrative Assistant
Cardiology Of Georgia, PC
06.1998 - 05.2008
- Managed multi-line switchboard phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed filing system entered data and completed other clerical tasks.
- Answered over 50 patient calls and email correspondence.
- Established administrative work procedures to track staff's daily tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
CNA Certificate - Nursing Assistance
Fairview Plaza CNA Training
Rockford, IL09.1988
Health Occupations Certificate - Health Administration
Red River Tech
Camden, AR05.1998
High School Diploma -
Camden Fairview High School
Camden, AR05.1988
Skills
- Insurance Authorizations
- Office Supplies and Inventory
- Customer Service Management
- Schedule Coordination
- Microsoft Office
- Scheduling
- Employee Timesheet Processing
- Mail Handling
- Staff Management
- EMR Systems
- Office Coordination
- Telephone Etiquette
- Electronic Medical Record
- Referral Tracking
- Appointment Scheduling
- Prescription Refills
- Call Transfers
- Front Desk Operations
- HIPAA Guidelines
- Medical Communications
- Patient Eligibility Requirements
- Records Maintenance
- EHR Software
- Medical Records Management
- Organization and Time Managment
- Verbal and Written Communication
- Managing Appointments
- Issue and Conflict Resolution
- Time Management
- Reminder Calls
- Telephonic Triage
- Online Systems
- Outpatient Procedures
- Staff Leadership
- Scheduling Tests and Procedures
- Equipment Troubleshooting and Maintenance
- Staff Training
- Clerical Support
- Medical Records and Documentation
- EPIC EMR
- Data Entry
- Reviewing Patient Information
- Records Request Handling
- Patient Rights
- Document Scanning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Opportunities Don't happen.You create them.
Chris Grosser
Timeline
OFFICE COORDINATOR AND PRECERTIFACATION SPECIALIST
Atlanta Heart Specialists LLC
06.2008 - 04.2023
Administrative Assistant
Cardiology Of Georgia, PC
06.1998 - 05.2008
CNA Certificate - Nursing Assistance
Fairview Plaza CNA Training
Health Occupations Certificate - Health Administration
Red River Tech
High School Diploma -
Camden Fairview High School
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