Stacy Morris
Yakima
Summary
Dedicate professional with over 10 years of experience in healthcare and administrative leadership. Skilled in staff training, documentation, and operational coordination. Recognized for promoting teamwork, professionalism, and compassionate service aligned with mission-driven values. Proven ability to manage fast-paced environments with accuracy, empathy, and integrity.
Overview
11
11
years of professional experience
Work History
Lead Admission Specialist
Sundown M Ranch
01.2015 - Current
- Lead and support the admissions team, assisting the Admission Supervisor with daily operations, scheduling, and performance oversight.
- Trained and mentored new staff, ensuring consistent service quality and adherence to company policies.
- Coordinated with Utilization Review and Finance departments to ensure accurate documentation, insurance verification, and compliance with payer requirements.
- Delivered professional, compassionate communication with patients, families, and referral partners.
- Managed sensitive client information while maintaining high accuracy in data entry and reporting.
- Assisted with process improvements that streamlined admissions workflow and enhanced team efficiency.
Education
No Degree - Human Resources Training
University of Washington
Seattle, WA01-2023
Skills
- Staff Training & Leadership
- Documentation & Recordkeeping
- Customer Service Excellence
- Conflict Resolution
- Operational Coordination
- Time Management & Organization
- Mission-Driven Work Ethic
- Strong Communication (Written & Verbal)
- Team collaboration
- Knowledge sharing
- Workflow automation
- Teamwork and collaboration
- Self motivation
- Time management
- Problem-solving
- Multitasking
- Attention to detail
- Organizational skills
- Excellent communication
Timeline
Lead Admission Specialist
Sundown M Ranch
01.2015 - Current
No Degree - Human Resources Training
University of Washington
Retail & Customer Service Experience (Transferable Skills)
- Provided leadership support in fast-paced environments, assisting with cash handling, scheduling, and staff coverage to maintain smooth operations.
- Delivered exceptional customer service with professionalism and empathy, resolving concerns in a calm and solutions-oriented manner.
- Maintained organized, clean, and safe workspaces while ensuring a welcoming environment for customers and staff alike.
- Supported inventory organization, merchandising standards, and visual presentation.
- Modeled integrity, reliability, and teamwork, ensuring service excellence and mission alignment.