Stacy Morton-Rothwell
Monroe,OH
Summary
Polished medical professional with successful background in busy environments. Strong customer service skills with high attention to detail . Willingness to take on added responsibilities to meet team goals .
Overview
29
29
years of professional experience
1
1
Certification
Work History
Orthotic Fitter
Bioworks Inc.
05.2001 - 10.2021
- Enhanced patient comfort by accurately measuring and fitting custom orthotics.
- Educated patients on proper orthotic usage, leading to better compliance and improved outcomes.
- Maintained accurate inventory records, ensuring timely ordering and availability of orthotic supplies.
- Assisted patients with insurance claims, minimizing out-of-pocket expenses and maximizing coverage benefits.
- Contributed to team success by sharing knowledge of new products and industry advancements during staff meetings.
- Kept abreast of industry trends through continuing education courses, enhancing professional expertise and staying current with best practices.
- Delivered personalized patient-centered care by taking time to listen to concerns and answer questions during appointments thoroughly.
- Measured and fit crutches and canes and instructed patients on proper crutch and cane walking.
- Handled tools and machinery with caution and precision to avoid costly mistakes and safety accidents.
- Worked with vendors to source diverse materials and items for use during device fabrication processes.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Excelled in a fast-paced environment, managing multiple priorities while maintaining focus on delivering exceptional patient care working with multiple physicians at once.
- Passionate about learning and committed to continual improvement.
Medical Assistant and Work Comp Admin
Orthopedic & Sports Medicine
01.1995 - 01.2000
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Medical Assistant
Franklin Urgent Care
01.1993 - 01.1995
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Education
Certification - Medical Assisting
Manchester Technical Center
Middletown, OH06.1992
Psychology -
Miami University
06.1989
High School Diploma -
Monroe High School
Monroe, OH06.1987
Skills
- Patient Care
- Motivational Interviewing
- Problem-Solving
- Effective Communication
- Active Listening
- Professionalism
- Attention to Detail
Certification
- Certified Orthotic Fitter
- Medical Assistant
Timeline
Orthotic Fitter
Bioworks Inc.
05.2001 - 10.2021
Medical Assistant and Work Comp Admin
Orthopedic & Sports Medicine
01.1995 - 01.2000
Medical Assistant
Franklin Urgent Care
01.1993 - 01.1995
Certification - Medical Assisting
Manchester Technical Center
Psychology -
Miami University
High School Diploma -
Monroe High School