Stacy Nellis
Harrison
Summary
Adaptable professional known for strong attention to detail and problem-solving skills in insurance verification and medical billing. Committed to enhancing client experiences and ensuring accurate processing of claims for optimal service outcomes.
Overview
28
28
years of professional experience
Work History
Airbnb Cleaner
Self-employeed
Harrison, MI
06.2025 - Current
- Utilized industry-standard cleaning tools and products effectively.
- Maintained cleanliness and sanitation standards in residential spaces.
- Enhanced client satisfaction through attention to detail and thoroughness.
- Developed personalized cleaning schedules to meet client preferences.
Caregiver
Self-employeed
Clare, MI
12.2024 - 05.2025
- Assisted clients with daily living activities, enhancing their overall quality of life.
- Monitored client health status, reporting changes to relevant healthcare professionals.
- Developed personalized care plans to meet individual client needs and preferences.
- Educated families on caregiving techniques to promote effective home care practices.
DoorDash Delivery Driver
DoorDash
Harrison, MI
04.2021 - 11.2024
- Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
- Navigated delivery routes using GPS technology, optimizing travel time and fuel efficiency.
- Communicated effectively with customers to resolve issues and enhance service experience.
- Managed inventory of food items during deliveries, ensuring freshness and quality standards.
Receptionist and Medical Biller
Gago Center for Fertility
Brighton, MI
04.2017 - 12.2018
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between medical staff and patients, enhancing overall service delivery.
- Maintained electronic health record systems to ensure accurate patient information management.
- Developed and implemented streamlined processes for handling patient inquiries and concerns.
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Collected payments and applied to patient accounts.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
House Cleaner
JC Janitorial
Flushing, MI
02.2011 - 11.2013
- Executed thorough cleaning procedures for residential and commercial spaces, ensuring high standards of cleanliness.
- Developed customized cleaning plans based on client preferences, increasing repeat business and referrals.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
Medical Biller
Mid-Michigan Medical Billing
Flint, MI
09.2007 - 01.2008
- Optimized coding practices to enhance claim acceptance rates and reduce denials.
- Managed insurance claims processing and reimbursement tracking for accuracy and efficiency.
- Led billing cycle audits to identify discrepancies and implement corrective actions.
- Trained junior staff on billing procedures and compliance regulations to ensure adherence.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
Medical Biller
Diagnostic Billing Services
Grand Blanc, MI
05.2000 - 08.2000
- Collaborated with healthcare providers to resolve billing inquiries and enhance client relations.
- Streamlined workflows by implementing electronic billing systems, reducing processing time significantly.
- Filed and updated patient information and medical records.
Payments Processor
Trimed Group
Flint, MI
05.1998 - 06.1999
- Processed high-volume transactions efficiently, ensuring accuracy and compliance with company standards.
- Trained and mentored junior processors on best practices and company protocols.
- Supported team members in their tasks, contributing to overall team success.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
Education
No Degree - Medical Diagnostic Sonography
Baker College
Owosso, MIHigh School Diploma -
Flushing High School
Flushing, MISkills
- Insurance claims management
- Insurance claims processing
- Insurance verification
- Billing procedures
- Claim submission
- HIPAA compliance
- CPT knowledge
- Patient billing
- Data entry
- Microsoft Word & Excel
- Customer service
- Insurance & Electronic claims
Timeline
Airbnb Cleaner
Self-employeed
06.2025 - Current
Caregiver
Self-employeed
12.2024 - 05.2025
DoorDash Delivery Driver
DoorDash
04.2021 - 11.2024
Receptionist and Medical Biller
Gago Center for Fertility
04.2017 - 12.2018
House Cleaner
JC Janitorial
02.2011 - 11.2013
Medical Biller
Mid-Michigan Medical Billing
09.2007 - 01.2008
Medical Biller
Diagnostic Billing Services
05.2000 - 08.2000
Payments Processor
Trimed Group
05.1998 - 06.1999
No Degree - Medical Diagnostic Sonography
Baker College
High School Diploma -
Flushing High School