Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
9
9
years of professional experience
Work History
Data Analyst
Smart Data Analytics
Plano, TX
08.2022 - Current
Identified and documented detailed business rules and use cases based on requirements analysis.
Researched and resolved issues regarding integrity of data flow into databases.
Identified, analyzed and interpreted trends or patterns in complex data sets.
Designed and implemented tools to support strategic value chain optimization initiatives.
Developed tables, views and materialized views using SQL.
Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.
Data Analyst
Neta Scientific
Hainesport, NJ
06.2020 - 06.2021
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers in fast paced environment.
Consulted with outside parties to resolve discrepancies and create effective solutions.
Identified and documented detailed business rules and use cases based on requirements analysis.
Communicated with vendors regarding back order availability, future inventory and special orders.
Responded to customer requests for products, services and company information.
Data Analyst
Freedom Mortgage
Mount Laurel, NJ
12.2019 - 02.2021
Utilized data visualization tools to effectively communicate business insights.
Worked with business intelligence software and various reports to glean insights into trends and prospects.
Evaluated source documents to locate information needed for each data entry field.
Corrected any data entry error to prevent later issues such as duplication or data degradation.
Supported loan department with special projects resulting in effective customer experience.
Added documents to file records and created new records to support filing needs.
Data Analyst
Alacrity
Frisco, TX
06.2020 - 01.2021
Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
Researched and resolved issues regarding integrity of data flow into databases.
Identified and documented detailed business rules and use cases based on requirements analysis.
Upheld security and confidentiality of documents and data within area of responsibility.
Synthesized data into comprehensive quarterly written reports for management.
Used statistical methods to analyze data and generate useful business reports.
Data Analyst
Gargiulo Produce Inc.
Hillside, NJ
01.2017 - 03.2020
Increased data-entry productivity by 10% by maintaining detailed logs of data projects, identifying issues, and improving them
Researched and resolved issues regarding theintegrity of data flow into databases.
Participated in requirements meetings to understand business needs.
Sent completed entries to the management team for evaluation and final approval
Kept optimal quality levels to prevent critical errors and support team performance targets
Identified and documented detailed business rules and use cases based on requirements analysis.
Corporate Communications Officer
Kenya Pipeline Company Limited
Nairobi, Kenya
12.2011 - 12.2014
Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions
Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends
Increased revenues and supported business goals by developing public relations strategies and campaigns
Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications
Monitored social media and online sources for industry trends to increase sales by 10%
Education
No Degree - Data Analysis
Smart Data Analytics
Dallas, TX
11.2022
J.D. - TEXAS ALL LINE LICENSES
ADJUSTERS.COM
Frisco, TX
08.2021
Bachelor of Arts - COMMUNICATIONS & MEDIA STUDIES
EGERTON UNIVERSITY
NAKURU KENYA
12.2014
CERTIFICATE - COMPUTER SKILLS &PROGRAMMING
MIS COLLAGE
NAKURU KENYA
08.2011
High School Diploma -
ST. JOSEPHS GIRLS
KITALE KENYA
11.2010
Skills
Data validation
Enterprise application integration
Process Mapping
Data Formatting
Data Analysis
SQL
Spreadsheets
Project Management
Microsoft Visio
Data analysis
Business needs analysis
Search Engine Optimization
Data quality assurance processes
Data profiling
Data formatting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.