Summary
Overview
Work History
Education
Skills
References
Timeline
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Stacy Orawiec

West Valley,UT

Summary

Committed and hardworking Elementary Food Service Manger with 4 years of experience directing food service. Well-rounded leader with talent for supervising employees and organizing work flow. Swift problem solver with quick and effective solutions to a wide array of issues.

Overview

16
16
years of professional experience

Work History

Food Service Manager

Granite School District
01.2020 - Current
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Tracked food production levels, meal counts, and supply inventory.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Inspected equipment and machinery for proper working condition and directed staff to clean as needed.

Owner • Book Keeper

ADJ Handyman Services
04.2016 - Current
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Established foundational processes for business operations.

Nutrition Service Worker

Granite School District
09.2016 - 01.2020
  • Delivered exceptional customer service during meal times.
  • Participated in regular staff training sessions to stay updated on current food safety practices and nutrition standards.
  • Demonstrated flexibility to adapt quickly to changing needs or last-minute menu adjustments due to unforeseen circumstances.
  • Performed daily temperature checks on refrigerators and freezers, ensuring proper storage conditions for perishable items.
  • Aided in reducing food waste by monitoring consumption patterns and adjusting production levels accordingly.
  • Operated various kitchen equipment safely while adhering to established protocols for usage and maintenance.
  • Prepared nutritious meals using standardized recipes, ensuring consistency in taste and presentation.
  • Conducted routine cleaning tasks within the kitchen area, upholding high standards of hygiene throughout all workspaces.
  • Maintained a positive work atmosphere by fostering teamwork among colleagues and demonstrating strong communication skills.
  • Assisted in conducting inventory checks, maintaining accurate records of food supplies and equipment.

Inventory Control/Office Manager • Supervisor/Key Holder

Bed Bath and Beyond
02.2012 - 06.2013
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing customer inquiries or concerns via phone calls or email correspondence.
  • Conducted regular inventory assessments of office supplies, and products, ordering necessary items proactively to prevent stock shortages.
  • Managed mark up's and down's on merchandise.
  • Managed displays, facing, and signage for products.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Associate• Customer Service Trainer/Supervisor

Bed Bath and Beyond
07.2008 - 06.2010
  • Conducted regular evaluations of current service practices, making recommendations for improvements where needed.
  • Organized Bed Bath and Beyond University trainings for each employee to ensure proper product knowledge and customer service skills.
  • Evaluated employee performance during training sessions, offering constructive feedback to aid in skill development.
  • Established a positive work environment by fostering open communication and collaboration among team members.
  • Served as a mentor to junior employees, providing guidance and support in their professional development.
  • Maintained accurate records of employee progress throughout the duration of their training experience.
  • Mentored staff members and delivered on-the-job coaching to build skills and prepare personnel for various work-related situations.
  • Led team meetings focused on reviewing service performance, promoting open dialogue around areas for potential improvement.

Education

Skills

  • Proper and professional communication
  • Problem-solving
  • Constructive criticism
  • Team leadership
  • Training and development
  • Organization
  • Multitasking
  • Customer Service
  • Food Storage
  • Staff Supervision
  • Staff Motivation
  • Production records

References

Available upon request

Timeline

Food Service Manager

Granite School District
01.2020 - Current

Nutrition Service Worker

Granite School District
09.2016 - 01.2020

Owner • Book Keeper

ADJ Handyman Services
04.2016 - Current

Inventory Control/Office Manager • Supervisor/Key Holder

Bed Bath and Beyond
02.2012 - 06.2013

Associate• Customer Service Trainer/Supervisor

Bed Bath and Beyond
07.2008 - 06.2010

Stacy Orawiec