Stacy Ortiz
Houston,TX
Summary
Demonstrates strong communication and teamwork skills with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
Work History
Dining Room Hostess
Chick-Fil-A
05.2023 - 09.2024
- Demonstrated strong multitasking skills, balancing responsibilities such as serving guests, maintaining cleanliness of all parts of facility, and completing daily side work; opening and closing duties without fail.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Stock Associate
Target
11.2021 - 03.2023
- Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Call Center Representative
Syberrep
09.2001 - 06.2002
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
Education
High School Diploma -
Port Hueneme High School
Port Hueneme, CA06.1999
Skills
- Strong multitasking
- Customer service focus
- Phone Etiquette
- Cleanliness standards
- Time Management
- Communication
Timeline
Dining Room Hostess
Chick-Fil-A
05.2023 - 09.2024
Stock Associate
Target
11.2021 - 03.2023
Call Center Representative
Syberrep
09.2001 - 06.2002
High School Diploma -
Port Hueneme High School
Similar Profiles
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Sara Saint-FleurSara Saint-Fleur
Lead Trainer at Chick-Chick-fil-A-ALead Trainer at Chick-Chick-fil-A-A
Evangel CannonEvangel Cannon
Cashier at Chick-fil-A fil ACashier at Chick-fil-A fil A
Jakwannai WashingtonJakwannai Washington
Lead Teacher, Biology & Biomedical Science at Sheldon Independent School DistrictLead Teacher, Biology & Biomedical Science at Sheldon Independent School District