Open To Work
Stacy OwensZentner
Williamsburg,VA
Work Preference
Summary
Results-driven Records Examiner Analyst with expertise in confidential records management at Centre Law & Consulting. Proven ability to enhance data accuracy and streamline reporting processes, achieving significant reductions in turnaround time. Skilled in document review and customer relations, fostering collaboration and training teams to uphold compliance and integrity in evaluations.
Overview
21
21
years of professional experience
Work History
Records Examiner Analyst
Centre Law & Consulting
09.2020 - 12.2025
- Conducted thorough reviews of records to ensure compliance with legal and regulatory standards.
- Identified discrepancies in documentation, facilitating timely resolutions and improved accuracy.
- Collaborated with cross-functional teams to enhance data management processes and workflows.
- Assessed applications for consistency with established policies, ensuring fair evaluations.
- Executed quality assurance checks to uphold integrity of data entry and reporting.
- Trained new staff on examination procedures and compliance requirements, fostering a knowledgeable team.
- Streamlined reporting processes, reducing turnaround time for record examination outcomes.
- Generated detailed reports summarizing examination findings for management review.
- Contributed positively to organizational reputation by consistently demonstrating professionalism, integrity, and expertise in the role of Examiner.
- Provided clear explanations of decisions made during examinations, enhancing transparency between applicants and organization.
- Managed high volume caseloads, prioritizing tasks to meet strict deadlines while maintaining attention to detail.
- Collaborated with team members to develop best practices for reviewing applications and maintaining accuracy.
- Ensured compliance with relevant laws, policies, and procedures throughout the examination process.
- Served as a subject matter expert on specific industries or types of applications, guiding colleagues in their evaluations when needed.
- Assisted in the development of training materials, improving examiner knowledge and skillsets.
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Conducted thorough records examinations to ensure compliance with regulatory standards and internal policies.
- Developed detailed reports on findings, providing actionable insights for management decisions.
- Identified discrepancies in records and initiated corrective actions to maintain data integrity.
- Participated in audits to assess adherence to records management policies and procedures.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
Data Analyst
FSA Federal
10.2004 - 09.2020
- Conducted thorough reviews of records to ensure compliance with legal and regulatory standards.
- Identified discrepancies in documentation, facilitating timely resolutions and improved accuracy.
- Collaborated with cross-functional teams to enhance data management processes and workflows.
- Assessed applications for consistency with established policies, ensuring fair evaluations.
- Executed quality assurance checks to uphold integrity of data entry and reporting.
- Trained new staff on examination procedures and compliance requirements, fostering a knowledgeable team.
- Streamlined reporting processes, reducing turnaround time for record examination outcomes.
- Generated detailed reports summarizing examination findings for management review.
- Contributed positively to organizational reputation by consistently demonstrating professionalism, integrity, and expertise in the role of Examiner.
- Provided clear explanations of decisions made during examinations, enhancing transparency between applicants and organization.
- Managed high volume caseloads, prioritizing tasks to meet strict deadlines while maintaining attention to detail.
- Collaborated with team members to develop best practices for reviewing applications and maintaining accuracy.
- Ensured compliance with relevant laws, policies, and procedures throughout the examination process.
- Served as a subject matter expert on specific industries or types of applications, guiding colleagues in their evaluations when needed.
- Assisted in the development of training materials, improving examiner knowledge and skillsets.
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Conducted thorough records examinations to ensure compliance with regulatory standards and internal policies.
- Developed detailed reports on findings, providing actionable insights for management decisions.
- Identified discrepancies in records and initiated corrective actions to maintain data integrity.
- Participated in audits to assess adherence to records management policies and procedures.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
Education
High School Diploma - Business
Menchville High School
Newport News, VA06.1989
Skills
- Confidential records management
- Document review
- Report preparation
- Records evaluation
- Data entry
- Customer service
- Data verification
- Time management
- Organization skills
- Telephone skills
- Customer/Client relations
- Data inputting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Records Examiner Analyst
Centre Law & Consulting
09.2020 - 12.2025
Data Analyst
FSA Federal
10.2004 - 09.2020
High School Diploma - Business
Menchville High School