Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Additionally, empathetic and compassionate about concerns with the social and emotional wellbeing of people and communities
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Behavioral Health Community Health Worker
Rhode Island Parent Information Network
03.2023 - Current
Independently provided training and onboarding support for new employees.
Demonstrated proficiency in managing multiple tasks concurrently and possessing advanced technological skills while working hybrid.
Conducted intakes with new clients in an effective and compassionate manner to guarantee that they received appropriate and beneficial services.
Identify family strengths, concerns, and natural supports; utilize motivational interviewing skills and culturally sensitive methods to support members in achieving their goals.
Support each family in finding geographically convenient supports and services.
Collaborate with other service providers, helping families make necessary connections.
Assist families as they transition to independence /case closure; provide follow up support as needed.
Accurately input all data into Salesforce within 48 hours of communication.
Provide support to families as additional concerns emerge and during times of crisis.
Demonstrate problem-solving skills to facilitate empowering experiences and positive outcomes with families.
Keeping abreast of health care systems in RI and other human service systems supporting families.
Peer Care Coordinator
Rhode Island Parent Information Network
03.2022 - 03.2023
Provide Care Coordination of services and supports, while educating parents and primary caregivers in navigation of systems of care for their children with special health care needs, by promoting person-centered care and medical home model.
Actively participate as an effective team member in assigned agency meetings and team meetings
Make constructive use of individual and peer supervision/one- on-one meetings.
Accurately input all data into Salesforce within 48 hours of communication.
Assist families with additional concerns as they arise.
Demonstrate problem-solving skills to facilitate empowering experiences and positive outcomes with families.
Parent Educator
Comprehensive Community Action Program
09.2016 - 02.2022
Provided education and skills to raise physically, psychologically, and emotionally healthy children.
Assisted moms who were residing in Rhode Island domestic violence shelters or substance abuse residential treatment programs so that they could move on to live happy, healthy lives.
Worked with parents whose children were either put into the child welfare system or were in danger of and helped them to meet their court ordered goals.
Took a strength-based approach to help families reach goals and assessed progress towards these goals for assigned caseload, advocating for families to ensure they receive appropriate entitled services.
Facilitated care coordination for all assigned families through development of family assessments and individual family plans.
Made referrals to appropriate resources and follow-up to ensure referral is acted upon.
Logged data/notes into Enterprise Nonprofit Software (ETO).
Established and maintained cooperative relationships with community services and agencies; advocate for families to ensure they receive entitled services.
Provided personal visits to families on caseload. Provided developmental, health, vision and hearing screenings with all documentation completed.
Maintained accurate computer and paper documentation as required by the Department of Health.
Assisted families while in crisis.
Helped plan and execute group connections as assigned..
Helped develop and maintain a resource network.
Demonstrated strong knowledge of child development principles and suggested alternative parenting methods to suit individual family needs.
Educated clients on parents roles with focus on skill development and guiding children through nurturing parenting.
Education
Master’s Of Social Work -
Grand Canyon University
Phoenix, AZ
09.2027
Master Of Science - Mental Health And Wellness With Emphasis On Family
Grand Canyon University
Phenix, AR
01.2022
Bachelor Of Science - Human Services
Southern New Hampshire University
Hooksett, NH
04.2020
Associate Of Science - Social Services
Community College Of Rhode Island
Warwick, RI
01.2018
Associate of Science - Administrative Assistant
Katharine Gibbs College
Providence, RI
01.2003
Skills
Treatment Planning
Client Advocacy
Mental Health and Wellness
Family Case Management
Documentation proficiency
Interpersonal and written communication
Microsoft Office
Time Management
Multitasking
Critical Thinking
Certification
Community Health Worker Certification
2022 - Current
Volunteer
Crisis Text Line
Crisis Counselor September 2023 - Present
Attended a 15 hour Mental Health training.
Provide support to people remotely, on computers, answering texts from people in crisis.
Create a dialogue with individuals to deescalate the crisis at hand providing compassionate, non-judgmental support using active listening, collaborative problem-solving, and safety planning.
Internship
Social Work Intern
Rhode Island Parent Information Network
Warwick, RI November 2025 - May 2026
Interviewed clients, and families to assess situations, limitations, and issues and implement services to address needs.
Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services.
Assisted community case managers in emergency shelters, residential facilities, and local hospitals in providing support to individuals and families.
Coordinated services as outlined in client, service plans, ensuring comprehensive support.
Timeline
Senior Behavioral Health Community Health Worker
Rhode Island Parent Information Network
03.2023 - Current
Peer Care Coordinator
Rhode Island Parent Information Network
03.2022 - 03.2023
Parent Educator
Comprehensive Community Action Program
09.2016 - 02.2022
Master’s Of Social Work -
Grand Canyon University
Master Of Science - Mental Health And Wellness With Emphasis On Family
Senior Medical Home Community Health Worker at Rhode Island Parent Information NetworkSenior Medical Home Community Health Worker at Rhode Island Parent Information Network
Purchase Ledger Officer at Network Aviation Group Parent Co to Network Airline Services LTDPurchase Ledger Officer at Network Aviation Group Parent Co to Network Airline Services LTD