Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Payley

Red House,WV

Summary

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations.

Overview

17
17
years of professional experience

Work History

Residential House Cleaner

Self Employed Web
Red House, WV
04.2014 - Current
  • Changed linens on beds as requested by clients.
  • Scrubbed kitchen counters, cabinets and backsplashes.
  • Organized closets as requested by clients.
  • Polished mirrors and chrome fixtures.
  • Dusted furniture, fixtures, window sills, baseboards and other surfaces.
  • Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
  • Cleaned interior windows and wiped down blinds.
  • Wiped down exterior doors and door frames.
  • Washed walls and ceilings as needed.
  • Swept porches, decks or patios.
  • Followed safety protocols when handling hazardous materials or chemicals.

Receptionist/Dispatcher

Pierson Technical Services
Dunbar, WV
05.2013 - 11.2013
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Scheduled and confirmed appointments and meetings for management team.

Housekeeper

Maid To Perfection Cleaning Services
Charleston, WV
04.2010 - 01.2013
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Maintained a safe working environment by using appropriate cleaning supplies.
  • Provided feedback on customer service issues to management team.
  • Interacted pleasantly with clients and guests when performing daily duties.

Nursing Assistant

Charleston Area Medical Center Health System Inc.
Charleston , WV
02.2007 - 04.2010
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Collected samples from patients for laboratory testing purposes.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Organized patient charts before each day's clinic sessions began.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Scheduled appointments for patients via phone and in person.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Educated patients about medications, procedures and physician's instructions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Administered medications under physician's supervision.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Collected, labeled and stored laboratory specimens properly prior to testing.

Education

Certificate of Completion - Medical Assisting

Everest Institute
Charleston, WV
05-2005

High School Diploma -

Saint Albans High School
Saint Albans, WV
05-2004

Skills

  • Appliance maintenance
  • Efficient time management
  • Proper chemical handling
  • Window Cleaning
  • Laundry Management
  • Dusting
  • Residential Cleaning
  • Safe cleaning with chemicals
  • Restroom detailing

Timeline

Residential House Cleaner

Self Employed Web
04.2014 - Current

Receptionist/Dispatcher

Pierson Technical Services
05.2013 - 11.2013

Housekeeper

Maid To Perfection Cleaning Services
04.2010 - 01.2013

Nursing Assistant

Charleston Area Medical Center Health System Inc.
02.2007 - 04.2010

Certificate of Completion - Medical Assisting

Everest Institute

High School Diploma -

Saint Albans High School

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Stacy Payley