Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stacy Pestka

Topsham,ME

Summary

Highly motivated and adaptable employee with a strong work ethic and exceptional interpersonal skills. Demonstrated ability to work effectively unsupervised and quickly master new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medication History Technician

Cardinal Health
Lewiston, ME
04.2024 - Current
  • Assessed and documented patient medication history accurately.
  • Provided detailed information regarding medications to pharmacists and other healthcare professionals.
  • Compiled medication histories from medical records, physicians' offices, patients and pharmacies.
  • Maintained confidentiality of all patient information in accordance with HIPAA regulations.
  • Communicated effectively with customers, pharmacists and other health care personnel to answer questions or provide assistance as needed.
  • Fostered relationships with local physicians' offices to obtain accurate patient medication histories.
  • Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
  • Developed and maintained positive relationships with patients, families, and healthcare providers.
  • Monitored patient response to medications, reporting any adverse reactions or changes in condition.
  • Gathered patient's medication history by interviewing patients, family members and healthcare providers.
  • Conducted thorough review of medical records to ensure accuracy of medication history documentation.

Specialty Pharmacy Technician

Cardinal Health
Lewiston, ME
04.2023 - 04.2024
  • Performed inventory management duties such as receiving, stocking and ordering medications.
  • Managed customer inquiries regarding prescription status or insurance coverage issues.
  • Reviewed medication orders for accuracy prior to dispensing medications to patients.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Operated cash registers to accept payments from customers.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Answered telephones to respond to questions or requests.
  • Enhanced pharmacy efficiency by developing and implementing organizational systems.
  • Ensured compliance with state and federal pharmacy laws and regulations.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Participated in continuing education and training to stay current with pharmacy practices and technology.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Collaborated with healthcare providers to resolve any discrepancies on prescriptions being processed.
  • Assisted pharmacists in filling prescription orders accurately and efficiently.

Certified Pharmacy Technician

Hannaford Pharmacy
Topsham, ME
04.2018 - 04.2023
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Restocked shelves with new supplies of medications as needed.
  • Organized work areas so that everything was easily accessible when needed.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Assisted pharmacists in filling prescription orders accurately and efficiently.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Participated in continuing education and training to stay current with pharmacy practices and technology.
  • Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
  • Monitored prescription refill requests and communicated with patients regarding their status.
  • Operated cash registers to accept payments from customers.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Verified patients' identities at pickup to prevent sale of wrong medications.

Education

GED -

Mt Ararat High School
Topsham, ME
08-2001

Skills

  • Inventory Management
  • Time management abilities
  • Adaptability
  • Effective Communication
  • Problem-solving abilities
  • Task Prioritization
  • Inventory Tracking
  • Order Verification

Certification

National Healthcareer Association

Administration of Vaccines

Timeline

Medication History Technician

Cardinal Health
04.2024 - Current

Specialty Pharmacy Technician

Cardinal Health
04.2023 - 04.2024

Certified Pharmacy Technician

Hannaford Pharmacy
04.2018 - 04.2023

GED -

Mt Ararat High School

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Stacy Pestka