Stacy Polanco
Summary
Dedicated Security Officer with extensive experience at Montefiore Hospital, skilled in report writing and incident reporting. Proven ability to enhance safety through effective risk assessment and emergency response. Strong communicator and team trainer, committed to maintaining a secure environment while fostering a culture of safety awareness among staff.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Security Officer
Montefiore Hospital
05.2022 - 12.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Investigated suspicious activities and persons to maintain security of premises.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Delivery Driver
Amazon
01.2022 - 01.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Security Officer
Newport Centre
01.2016 - 01.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Auxiliary Police Officer
Nypd
09.2017 - 12.2020
- Assisted with traffic control during major incidents, contributing to a smoother flow of vehicles and reducing congestion.
- Developed strong working relationships with fellow auxiliary officers as well as regular police personnel fostering teamwork and collaboration towards common goals.
- Supported local law enforcement officers in controlling large events, ensuring crowd management, and maintaining order.
- Enhanced public safety by conducting regular foot patrols and maintaining vigilance for any suspicious activities.
- Provided backup support for police officers on duty, increasing their efficiency in responding to emergencies.
- Maintained proficiency in using various law enforcement tools such as radio systems, pepper spray, handcuffs, batons, among others.
- Performed administrative tasks within the police department as required, supporting daily operations effectively.
- Adhered strictly to department policies and procedures when carrying out assigned duties, maintaining a high level of professionalism and integrity at all times.
- Contributed significantly to reducing crime rates within assigned areas through diligent patrolling practices.
- Facilitated communication between the police department and the community through participation in outreach programs and public meetings.
- Served as a visible deterrent for criminal activity by establishing a visible presence within communities while on patrol.
- Conducted security checks at various locations, deterring potential criminal activities and safeguarding the community.
- Ensured the safety and well-being of citizens by providing assistance, information, and direction to those in need during public events or emergencies.
- Coordinated emergency response efforts during natural disasters or crises situations, helping reduce chaos and restore order swiftly.
- Promoted positive relationships between law enforcement agencies and the community by participating in educational initiatives aimed at crime prevention awareness.
- Collaborated with fellow auxiliary officers to execute successful neighborhood watch programs, improving overall safety levels in the area.
- Participated in ongoing training sessions, enhancing personal skills and knowledge relevant to auxiliary policing duties.
Security Officer
Christ Hospital
06.2010 - 06.2015
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Investigated suspicious activities and persons to maintain security of premises.
Home Health Aide
Concepts NYC
12.2007 - 03.2010
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
- Developed individual care plans for clients based on specific needs.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Transported clients for medical and personal outings.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Provided direct personal care and administrative services to clients.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Assisted with end-of-life care.
- Utilized universal precautions and infection control principles in all aspects of care.
- Administered medications in accordance with doctor's instructions.
- Documented vital statistics and coordinated with health care providers.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Scheduled and coordinated medical appointments.
- Developed and implemented care plans for clients.
- Improved patients' comfort with massage and application of topical treatments.
- Constructed cognitively stimulating activities.
- Trained new staff members on best practices for home health care.
- Researched and recommended community resources to meet clients' needs.
- Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
- Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations.
Onsite Manager
Whitney Foundation
01.2000 - 01.2007
- Conducted post-project evaluations to identify areas for improvement and implemented changes as needed for future projects.
- Monitored project progress closely, making adjustments as necessary to keep timelines on track without sacrificing quality or safety standards.
- Streamlined onsite operations for increased efficiency, implementing new processes and organizational systems.
- Ensured accurate documentation of all aspects of each project was maintained throughout the duration of the assignment.
- Regularly updated stakeholders on project status through detailed reports and presentations.
- Facilitated collaboration between cross-functional teams, supporting successful project outcomes through effective teamwork.
- Resolved conflicts among team members, fostering a positive work environment conducive to productivity.
- Oversaw procurement of materials and equipment, ensuring availability when needed to prevent delays or disruptions in workflow.
Education
Associate of Science - Criminal Justice
Bronx Community College
Bronx, NY03-2017
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Accomplishments
CPR and first aid certification
Languages
English
Full Professional
Interests
- Participating in local clean-up initiatives
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Community Cleanup
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Graphic Design
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Outdoor Recreation
- I participate in low-impact exercises to strengthen core muscles
- I like looking at the stars and learning about constellations
- Volunteering
- I like working with my hands and fixing things
Certification
CPR and first aid certification ,HHA ,SecuSecurity liicenice certification
Timeline
Security Officer
Montefiore Hospital
05.2022 - 12.2024
Delivery Driver
Amazon
01.2022 - 01.2023
Auxiliary Police Officer
Nypd
09.2017 - 12.2020
Security Officer
Newport Centre
01.2016 - 01.2022
Security Officer
Christ Hospital
06.2010 - 06.2015
Home Health Aide
Concepts NYC
12.2007 - 03.2010
Onsite Manager
Whitney Foundation
01.2000 - 01.2007
Associate of Science - Criminal Justice
Bronx Community College
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