Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Stacy Raygoza

Laguna Niguel,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

Powerstone Property Management
Irvine, CA
11.2021 - 08.2023
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Operated postal machines, including postage meters and mail-processing machines.
  • Enhanced accuracy of mail processing through meticulous sorting, folding, and inserting tasks.
  • Maintained a clean and organized workspace, fostering a positive work environment for all employees.
  • Completed clerical tasks such as filing, copying mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Receptionist/HR

BDS Connective Solutions
10.2020 - 09.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.
  • Input data into spreadsheets and databases.
  • Purchased and maintained office supplies.
  • Assisted with onboarding of new employees.

Massage Therapist/Esthetician

Massage Envy
07.2014 - 10.2020
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
  • Sterilized equipment for patient treatments.
  • Explained benefits of skin care products to clients.
  • Handled busy schedules and stayed on top of key deadlines.

Administrative Assistant

AMMCOR Property Management
09.2006 - 08.2013
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Improved production efficiency by setting up and maintaining machinery for optimal performance.
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.

Education

Quickbooks

Saddleback College
Mission Viejo, CA
03.2020

Esthetican

Marinello School of Beauty
Lake Forest, CA
04.2012

Massage Therapist License - Anatomy

Healing Hands School of Holistic Health
Laguna Hills, CA
06.2009

GED -

Woodcreek High School
Roseville, CA
05.1999

Skills

  • Work well under pressure
  • Filing
  • Multi-tasker
  • Organized
  • Dependable
  • Customer Service
  • Data Entry
  • Computer Skills
  • Administrative Support
  • Microsoft Word
  • Time Management
  • File Organization
  • Microsoft Outlook
  • Customer and client relations
  • Strong Problem Solver
  • Scheduling

Awards

  • Powerstone Property Management - Calm under pressure award
  • Massage Envy - Therapist of the year
  • Multiple employee of the month awards

Timeline

Administrative Assistant

Powerstone Property Management
11.2021 - 08.2023

Receptionist/HR

BDS Connective Solutions
10.2020 - 09.2021

Massage Therapist/Esthetician

Massage Envy
07.2014 - 10.2020

Administrative Assistant

AMMCOR Property Management
09.2006 - 08.2013

Quickbooks

Saddleback College

Esthetican

Marinello School of Beauty

Massage Therapist License - Anatomy

Healing Hands School of Holistic Health

GED -

Woodcreek High School

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Stacy Raygoza