Stacy Redden
Summary
Experienced facilities professional prepared to ensure efficient, safe, and well-maintained environments with an adaptive approach. Skilled in coordinating repairs and vendor management.
Overview
20
20
years of professional experience
Work History
Facilities Coordinator
Tillys
07.2018 - Current
- Provide maintenance support for 250+ retail stores; including but not limited to HVAC, electrical, plumbing and general maintenance
- Solve an average of 2,000 maintenance ticket requests per year
- Assign and manage maintenance work orders; reactive and proactive. Follow through to completion while assuring all work is completed to required company standards
- Review vendor quotes thoroughly. Challenge costs when needed.
- Acquire competitive bidding on capital expense repairs
- Build relationships with vendors to support timely and cost-effective services
- Organize and analyze HVAC PM reports quarterly for the entire chain. Schedule repair recommendations to reduce downtime, minimize on repair costs and improve operational efficiency of HVAC equipment
- Create purchase orders for maintenance parts and repair services
- Conduct store visits to identify any maintenance needs. Inspect overall functionality to ensure a safe, clean, and efficient environment for customers and employees
- Delegate repair work to in-house maintenance technicians in local markets. Assign in-house technicians to complete repair work outside of local markets vs vendor completion to save on costs
- Build and maintain positive relationships with field management
- Complete Landlord requests including but not limited to; fire system repairs, sign outages, window and facade upkeep
- Assist with store closures; coordinate sign removal, dumpster rentals and utility shut off
- Provide 24/7 support during on-call rotation
- Train new hire Facilities Administrators
- Proficient in Microsoft Office systems
Facilities Administrative Assistant
Tillys
11.2016 - 07.2018
- Created purchase orders for maintenance parts
- Improved office efficiency by organizing and maintaining facility records and documentation
- Managed warranty process for LED lighting
- Assisted Facilities Manager with invoice processing
- Booked travel for Facilities Manager, VP of Facilities and in-house maintenance technicians
- Reconciled company credit cards in Wells Fargo
Sales Support Coordinator
Neiman Marcus Group
08.2004 - 12.2013
- Oversaw operations of Shipping and Receiving Departments
- Responsible for stock processing, inventory preparations, markdowns, consolidations, mark out of stock and RTVs
- Delegated tasks to Sales Support team members
- Responsible for RTV and Price Adjustment Reports
- Provided support to Department Managers
- Provided support to Public Relations. Assisted with setup and breakdown of events, fashion shows and trunk shows held in-store and off-site
Education
BS - Fashion Merchandising
University of Nebraska - Lincoln
Lincoln, NE08.2003
Skills
- Multitasking
- Problem-solving abilities
- Effective communication
- Time management abilities
- MEP system knowledge
- Construction drawings interpretation
Timeline
Facilities Coordinator
Tillys
07.2018 - Current
Facilities Administrative Assistant
Tillys
11.2016 - 07.2018
Sales Support Coordinator
Neiman Marcus Group
08.2004 - 12.2013
BS - Fashion Merchandising
University of Nebraska - Lincoln
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