STACY RIVENBARK
Hutto,TX
Summary
Results-oriented Assistant Property Manager with a proven track record of success in executing leases and rental agreements, implementing tenant inquiry and complaint management systems. Holds an IREM Skill Badge in Budgeting and Accounting and an ACoM accreditation, demonstrating a commitment to fiscal precision and strategic financial management in real estate. Motivated by fostering strong client relationships and driving growth through integrity and a methodical approach to business challenges.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Live Oak Gottesman
09.2022 - Current
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Assisted in the preparation of annual budgets, reconciliations and monitoring expenses to ensure financial goals were met.
- Coordinated with property management team to develop budget forecasts, aligning with financial goals and property needs.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Collaborated with legal department on default proceedings when necessary; following proper protocols and documentation requirements laid down by law.
Property Manager Assistant
Live Oak Gottesman
12.2021 - 09.2022
- Responded to tenant inquiries and complaints, managing disputes, and enforcing lease agreements
- Handled maintenance and repair requests promptly, coordinating with vendors and contractors
- Maintain accurate records and reports
- Responsible for timely rent collection and accounts payable
- Ensuring compliance with local, state, and federal laws
Center Director
Sylvan Learning Center
02.2020 - 12.2021
- Director and Manager of multiple locations and staff
- Has proven track record to increase sales, retention and referrals in multiple centers from lowest to highest ranks within 3-6 months
- Monitors and tracks center performance, profit and loss controls, revenues, expenses, and fee collection
- Compile and analyze data, and to write clear and comprehensive monthly reports to evaluate progress
- Oversees on-boarding, training and scheduling employees
- Demonstrated ability to maintain professional demeanor under high stress and challenging situations
Operations Manager / Senior Partner
Pink's Machine Tool Service, LLC
07.2013 - 08.2019
- Coordinated field service repairs, including submitting quotes, scheduling and dispatch;
- Supervised staff of 20 following all petrochemical plant and safety requirements; conducted monthly safety meeting and continuing education;
- Maximized sales by thoroughly evaluating each opportunity and preparing customer proposals with job costing, performance and timeline reports;
- Prioritize operational and customer demands while meeting deadlines
- Reconciled vendor statements in AP/AR ledger with accuracy
- Maintained and forecast budgets on monthly, quarterly and yearly basis
- Responsible for human resources
- Helped build and review master service agreements for work eligibility in petrochemical plants
Account Manager / Co-Owner
SMG & Associates
07.2008 - 05.2013
- Implemented sales strategies to gain exposure in niche market
- Trained staff of 10 on operating procedures regarding company services
- Facilitated service orders, accounts payable and account receivable
- Maintained all human resource and accounting responsibilities
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Park Ranger / Interpreter
Texas Parks & Wildlife Department
01.2006 - 05.2008
- Assisted Office Manager and Park Superintendent as needed for clerical and administrative duties;
- Coordinated and supervised interns and large community volunteer groups for various corporate workdays;
- Sold visitor attraction items in Learning Center and assisted with preparing month-end inventory and sales reports.
- Educated visitors on area recreation, wildlife, regional history, and sustainable environmental practices during tours and presentations
- Drafted detailed operations plans for resource management and staffing priorities based on seasonal changes and manning requirements
- Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways
- Maintained and enforced SOP's in all aspects of park's policies and procedures
Skills
- Tenant inquiry and complaint management
- Tenant move-in and move-out management
- Property inspection and maintenance
- Financial reporting and analysis
- Vendor and contractor coordination
- Budgeting and financial management
- Proficiency in property management software (MRI/Angus, YARDI)
- Ability to work under pressure
- Strategic planning skills
- Adaptability and flexibility
Certification
- Accredited Commerical Manager (ACoM)
- IREM Skills Badge: Budgeting & Accounting
- Managing Maintenance & Property Risk (IREM MNT402)
- Captain Ladies Go Texan, HLSR Committee
- Houston Livestock Show & Rodeo Volunteer (10yrs)
- Girl Scout Leader of San Jacinto (6yrs)
Timeline
Assistant Property Manager
Live Oak Gottesman
09.2022 - Current
Property Manager Assistant
Live Oak Gottesman
12.2021 - 09.2022
Center Director
Sylvan Learning Center
02.2020 - 12.2021
Operations Manager / Senior Partner
Pink's Machine Tool Service, LLC
07.2013 - 08.2019
Account Manager / Co-Owner
SMG & Associates
07.2008 - 05.2013
Park Ranger / Interpreter
Texas Parks & Wildlife Department
01.2006 - 05.2008