Stacy Romero
La Verne,CA
Summary
Experienced Tasting Room Manager with a strong background in hospitality and customer service. Possess exceptional knowledge of wine production, tasting techniques and pairings to enhance visitor experiences. Display leadership qualities, managing staff effectively while fostering positive work environment. Noteworthy contributions include increased customer satisfaction and repeat clientele through unique tasting room experiences.
Overview
1
1
Certification
Education
Early Childhood Education -
Citrus College
Glendora, CA06.2023
Early Childhood Education -
West Valley/Mission College
Santa Clara, CA05.2022
Cosmetology Certificate -
Citrus College
Glendora, CA06.2004
General Education -
Citrus College
Glendora, CA06.1995
Skills
- Microsoft Word and Excel
- Google Docs and Slides proficiency
- Google Docs editing
- Customer relationship management
- Typing speed 45-50 wpm
- Attention to detail
- Problem solving
- Time management
- Event coordination
- Staff training and development
- Team leadership
- PowerPoint presentations
- Marketing strategies
- Wine expertise
Certification
- Mandated Reporter, Current
- Harassment Certification, Current
- California Responsible Beverage Serving Certificate, Current
- Cosmetologist License, Current
Timeline
Early Childhood Education -
Citrus College
Early Childhood Education -
West Valley/Mission College
Cosmetology Certificate -
Citrus College
General Education -
Citrus College