Stacy Ropp
Red Lion,PA
Summary
Seasoned healthcare executive with a proven track record at ClinNEXUS and WellSpan Health, specializing in quality strategy development and program design. Expert in leading care management initiatives and EHR optimization, demonstrated through the mentoring of over 30 professionals and significant process improvements. Skilled in facilitating team collaboration and employing data-driven leadership to exceed organizational goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director, Enhanced Care Management
ClinNEXUS
03.2022 - Current
- Contributed to the creation of a virtual transition of care program.
- Supported Enhanced Care Management Program for CalAim Initiative.
- Acted as a clinical informaticist to assist in the design of a care management platform that will interface with payers, practice EHRs, and other facilities.
- Recruited and mentored team of over 30 lead care managers and ECM nurses.
Director, Quality Management
WellSpan Health
York, USA
10.2021 - 01.2024
- Led implementation and management of efficient processes to meet organizational goals.
- Designed effective Quality Scorecards and Dashboards for practices.
- Monitored and analyzed trend data.
- Analyzed data to inform leadership and front-line staff.
- Collaborated with team to elevate performance standards.
- Led optimization efforts of Epic system for ambulatory practices.
- Executed comprehensive projects aimed at enhancing service line efficiency.
Manager, Quality Improvement
WellSpan Medical Group
York, USA
08.2018 - 10.2021
- Served as the subject matter expert for Meaningful Use, Patient-Centered Medical Home, and Patient-Centered Specialty Practices for WMG.
- Delivered strategic alignment for various pay-for-performance metrics including ACO and Population Health.
- Served as the Ambulatory Clinical Team Lead for Epic, including the development and training of ambulatory clinical workflows.
- Led efforts for optimization in ambulatory services and healthy planet initiatives.
- Executed the build, training, and implementation strategies for Social Determinants of Health at WMG.
- Supported safety events and facilitated Daily Safety Huddle.
- Directed operations of over 50 full-time employees in clinical and non-clinical roles.
Practice Transformation Specialist
WellSpan Medical Group
York, USA
08.2008 - 08.2018
- Served as the WMG contact for Shared Medical Appointments
- Assisted Aligning Forces for Quality and helped facilitate AF4Q meetings
- Worked with AF4Q and WellSpan leadership to guide practices through Aligning Forces for Quality Collaborative to improve quality and achieve Patient Centered Medical Home
- Assisted in the initial development, education and training of the Health Coach program and Care Coordination Teams
- Responsible for creating and maintaining the Patient Advisory Council for WMG from 2010 – 2013
Director of Nursing
Autumn House East
York, USA
03.2006 - 03.2007
- Coordinated and facilitated staff training
- Ensured compliance with state regulations
- Completed resident assessments, admissions, and discharges
- Communicated to providers regarding patient’s conditions
- Supervised all clinical staff
LPN/Office Manager
WellSpan Medical Group
York, USA
10.1996 - 03.2006
- Managed a brand-new practice which included geriatricians and psychiatrist and then WellSpan Neurology which was added a few years later
- Assisted in initiating multiple programs at WellSpan Neurology (Epilepsy Center, Ketogenic Diet for kids, IMPACT testing, etc.)
- Managed clinical and clerical staff, facilitated provider and staff meetings, managed provider schedules
Education
Bachelors of Science - Nursing
Eastern Mennonite University
Lancaster, PA12.2021
Associate of Science - Nursing
Pennsylvania College of Health Sciences
Lancaster, PA05.2019
License Practical Nurse -
York Vo-Tech
York, PA12.1997
Skills
- Quality Strategy Development
- Program development
- Lean/Six Sigma
- Facilitating
- Training
- Process improvement
- Cost reductions
- Workflow Enhancement
- Efficiency optimization
- Data-driven leadership
- Program design
- Quality oversight
- EHR implementation
- EHR design
Certification
- RN, Pennsylvania, RN723593, 06/30/26
- RN, California, 95363447, 01/31/26
Professionalachievements
- Choices and Changes: Motivating Healthy Behaviors Trainer, Institute for Healthcare Communications, 2011 - Present
- Lean For HealthCare Certificate of Completion, The University of Tennessee, 11/01/10
- Lean Six Sigma Certificate of Achievement, Villanova University, 12/01/09
- Service Excellence – Inspiration Award, WellSpan Medical Group, 2018
- Publication, Behmer, P.M., Ropp, S.A., Shertzer, A.Z. (2021), I was the clumsy one: Exploring the central nervous system through type I chiari malformation. National Center for case study teaching in science
Timeline
Director, Enhanced Care Management
ClinNEXUS
03.2022 - Current
Director, Quality Management
WellSpan Health
10.2021 - 01.2024
Manager, Quality Improvement
WellSpan Medical Group
08.2018 - 10.2021
Practice Transformation Specialist
WellSpan Medical Group
08.2008 - 08.2018
Director of Nursing
Autumn House East
03.2006 - 03.2007
LPN/Office Manager
WellSpan Medical Group
10.1996 - 03.2006
Bachelors of Science - Nursing
Eastern Mennonite University
Associate of Science - Nursing
Pennsylvania College of Health Sciences
License Practical Nurse -
York Vo-Tech
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