Dynamic and outgoing service professional with a proven track record of providing exceptional guest experiences in high-energy environments, such as TAO Los Angeles. Great memory with the proven ability to quickly learn all aspects of new menus and specialties. Skilled in upselling, handling large groups, and maintaining a positive and energetic atmosphere. Comprehensive knowledge of alcohol, wine, and specialty drinks, mixing and serving. History of providing clear, positive communication with diverse guests and co-workers. Passionate about delivering top-notch service and exceeding customer expectations. Resolved guest issues and complaints promptly and professionally. Assisted with closing procedures, including cleaning tables, restocking supplies, and securing the premises.