Stacy Samoya
Porter
Summary
Proven track record at Pentagon Freight Services, excels in leading teams to surpass KPIs through strategic oversight and effective coaching. Expert in InSight with advanced problem-solving skills that significantly improve operational efficiency. Renowned for fostering a collaborative environment, ensuring high client satisfaction and team productivity.
Overview
20
20
years of professional experience
Work History
Team Lead
Pentagon Freight Services
05.2022 - 07.2024
- Delegated and organized workflow ensuring that employees understood their assignments, timelines and performance expectations while complying with established SOP's and meeting KPI's
- Ensured adherence to Company policies and practices and carry out counseling/disciplinary actions when necessary
- Monitored department time and attendance and approve PTO and timecards and conducted annual performance reviews and quarterly check-ins
- Maintained high level relationships with all key clients
- Resolved escalations and follow-up with appropriate personnel
- Assisted in day-to-day operations of the department to ensure that customer requirements were met
- Developed a positive and productive work environment that enabled the Team to achieve their fullest potential
- Created required documentation and ensured accuracy of documentation and verified compliance standards required within the department
Packing Coordinator
Pentagon Freight Services
08.2018 - 05.2022
- Managed multiple projects while meeting challenging deadlines
- Input customer purchase orders, processed material receipts, identified discrepancies and contacted vendor and/or client for resolution
- Released cargo for packing and produced final documentation for shipping
- Identified hazardous cargo, obtained necessary documentation for shipment
Senior Packing Coordinator
Agility Project Logistics
07.2004 - 05.2018
- Managed multiple projects while meeting challenging deadlines
- Input customer purchase orders, processed material receipts, identified discrepancies and contacted vendor and/or client for resolution
- Released cargo for packing and produced final documentation for shipping
- Identified hazardous cargo, obtained necessary documentation for shipment
Education
Bachelor of Arts - Business Administration
American InterContinental University Online
01.2022
Associate of Arts - Business Administration
American InterContinental University Online
12.2019
Skills
- Intermediate Excel skills
- Intermediate PowerPoint skills
- Proficient in advanced features
- Advanced InSight expertise
- Advanced Outlook user
- Intermediate CargoWise user
- Attention to detail
- Key performance indicators
- Deadline management
- Problem-solving
- Teamwork and collaboration
Accomplishments
- Achieved reduction of discrepancies to meet KPI's by completing research and communication with client and vendors with accuracy and efficiency.
- Supervised team of 6 staff members.
Timeline
Team Lead
Pentagon Freight Services
05.2022 - 07.2024
Packing Coordinator
Pentagon Freight Services
08.2018 - 05.2022
Senior Packing Coordinator
Agility Project Logistics
07.2004 - 05.2018
Associate of Arts - Business Administration
American InterContinental University Online
Bachelor of Arts - Business Administration
American InterContinental University Online
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