Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Stacy Samoya

Stacy Samoya

Porter

Summary

Proven track record at Pentagon Freight Services, excels in leading teams to surpass KPIs through strategic oversight and effective coaching. Expert in InSight with advanced problem-solving skills that significantly improve operational efficiency. Renowned for fostering a collaborative environment, ensuring high client satisfaction and team productivity.

Overview

20
20
years of professional experience

Work History

Team Lead

Pentagon Freight Services
05.2022 - 07.2024
  • Delegated and organized workflow ensuring that employees understood their assignments, timelines and performance expectations while complying with established SOP's and meeting KPI's
  • Ensured adherence to Company policies and practices and carry out counseling/disciplinary actions when necessary
  • Monitored department time and attendance and approve PTO and timecards and conducted annual performance reviews and quarterly check-ins
  • Maintained high level relationships with all key clients
  • Resolved escalations and follow-up with appropriate personnel
  • Assisted in day-to-day operations of the department to ensure that customer requirements were met
  • Developed a positive and productive work environment that enabled the Team to achieve their fullest potential
  • Created required documentation and ensured accuracy of documentation and verified compliance standards required within the department

Packing Coordinator

Pentagon Freight Services
08.2018 - 05.2022
  • Managed multiple projects while meeting challenging deadlines
  • Input customer purchase orders, processed material receipts, identified discrepancies and contacted vendor and/or client for resolution
  • Released cargo for packing and produced final documentation for shipping
  • Identified hazardous cargo, obtained necessary documentation for shipment

Senior Packing Coordinator

Agility Project Logistics
07.2004 - 05.2018
  • Managed multiple projects while meeting challenging deadlines
  • Input customer purchase orders, processed material receipts, identified discrepancies and contacted vendor and/or client for resolution
  • Released cargo for packing and produced final documentation for shipping
  • Identified hazardous cargo, obtained necessary documentation for shipment

Education

Bachelor of Arts - Business Administration

American InterContinental University Online
01.2022

Associate of Arts - Business Administration

American InterContinental University Online
12.2019

Skills

  • Intermediate Excel skills
  • Intermediate PowerPoint skills
  • Proficient in advanced features
  • Advanced InSight expertise
  • Advanced Outlook user
  • Intermediate CargoWise user
  • Attention to detail
  • Key performance indicators
  • Deadline management
  • Problem-solving
  • Teamwork and collaboration

Accomplishments

  • Achieved reduction of discrepancies to meet KPI's by completing research and communication with client and vendors with accuracy and efficiency.
  • Supervised team of 6 staff members.

Timeline

Team Lead

Pentagon Freight Services
05.2022 - 07.2024

Packing Coordinator

Pentagon Freight Services
08.2018 - 05.2022

Senior Packing Coordinator

Agility Project Logistics
07.2004 - 05.2018

Associate of Arts - Business Administration

American InterContinental University Online

Bachelor of Arts - Business Administration

American InterContinental University Online