A highly efficient administrative professional with experience in performing a variety of administrative and staff support duties, which require a range of knowledge and skills of organizational procedures and policies.
Excel in a multi-tasked, fast –paced environment, completing projects within time constraints.
Provide superior telephone, customer service, and computer skills in MS Word, Excel, and Outlook.
Skilled in communicating with all levels within an organization, business owners, and vendors.
Overview
15
15
years of professional experience
Work History
Delivery Driver
DoorDash
05.2024 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Office Manager
Lloyd Craftsmen, Inc.
02.2013 - 11.2024
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Expedited document processing with accurate data entry and timely filing.
Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Administrative Assistant
DAVE’S PEST CONTROL
12.2009 - 06.2012
Proficient in the processing of termite fumigations, termite sales including booster treatments, pest control and lawn sales and meeting the required skills for the four main components of pest control company: pest control, lawn, termite and sales.
Administer technician’s daily route sheets, including payment postings and rescheduling if required. Implementation of new accounts and data entry for contracts. Operate high volume phone system and related customer service/administrative duties.
Manage collections for past due accounts, initiate collection calls and process payments for lawn and termite departments.