Stacy Sandoval

By selling on Mercari and being a Customer Service Sales Specialist this role requires effective communication, attention to detail, and a commitment to providing excellent customer service. By being proactive in managing listings, inventory, customer inquiries, and feedback, I have had much success in on this selling platform.

• Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
• Promoted new products and services to existing customers, driving revenue growth and satisfaction.
• Built client list and strengthened customer relationships through consistent communication via phone and internet.
• Determined customer needs and interests to recommend [Product or Service] to customers.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Informed customers of promotions to increase sales productivity and volume.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Increased revenue with strategic upselling of products and services to existing customers.

As a seller on Poshmark I act as Brand Ambassador for my online store. This involves maintaining a positive and professional image, engaging with potential buyers and promoting my products effectively.

• Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
• Increased revenue with strategic upselling of products and services to existing customers.
• Delivered superior customer service to retain existing customers and attract future customers.
• Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
• Promoted new products and services to existing customers, driving revenue growth and satisfaction.
• Informed customers of promotions to increase sales productivity and volume.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Job Roles for selling on Letgo/Offer Up are numerous and can vary quite often. Listing and Marketing, Customer Communication and Interaction, Managing Inventory, Negotiating and Finalizing Sales, Customer Satisfaction and Reviews, Researching Market Trends and Managing Account and Analytics.

• Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
• Increased revenue with strategic upselling of products and services to existing customers.
• Delivered superior customer service to retain existing customers and attract future customers.
• Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
• Promoted new products and services to existing customers, driving revenue growth and satisfaction.
• Informed customers of promotions to increase sales productivity and volume.

As a travel agent for World Travel Holdings my responsibilities would revolve around providing excellent customer service, accurately planning and booking travel arrangements, and assisting clients to ensure a smooth and enjoyable travel experience.

• Explained products and packages in detail to promote offerings to clients.
• Handled requests for information and gathered information from interested customers.
• Maintained individual goals and achieved company sales targets.
• Identified consumer budget, timeline and decision-making processes for focused travel planning and customer satisfaction.
• Arranged travel accommodations for groups, couples, executives, and special needs clients.
• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
• Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
• Promoted dedicated customer service and support by promptly resolving customer complaints.