Stacy Semack
Wallingford,CT
Summary
Dynamic Business Development and Key Account Manager with 25+ years of high-performance B2B sales experience across life sciences, diagnostics, medical devices, and dental sectors. Proven success in territory expansion, strategic account management, and driving multimillion-dollar revenue growth. Known for strengthening customer partnerships, improving workflows, and delivering solutions that elevate clinical and business outcomes.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Hospital & Surgical Laboratory Sales Manager | Key Account Manager
Leica Biosystems
12.2022 - 01.2025
- Managed major hospital, pathology and surgical accounts across the Northeast.
- Increased regional sales 22% in Q1 by expanding market footprint.
- Strengthened partnerships with clinical teams to align solutions with patient care needs.
- Streamlined laboratory workflows to improve turnaround times and operational efficiency.
- Supported product demos, onsite training, and complex multi-stakeholder accounts.
- Led sales strategy development, increasing market share and revenue growth.
- Monitored sales performance metrics, adjusting strategies to meet targets consistently.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
- Point of call: Universities, VA hospitals, Dermatology labs
Key Account Manager
Leixir Dental Group
01.2022 - 12.2022
- Generated $148K in 30 days; grew portfolio to 48 key accounts totaling $412K.
- Delivered 38% YoY sales growth through targeted product launches.
- Led CE and educational events producing $418K in additional revenue.
- Enhanced referral workflows and satisfaction across high-value dental practices.
- Developed strategic account plans to enhance client engagement and drive revenue growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Set and achieved company defined sales goals.
- Improved client retention rates with personalized follow-up strategies and problem-solving techniques.
Director, Business Development & Key Accounts
Benco Dental
01.2018 - 12.2022
- Managed strategic key accounts across CT and MA, generating $4.8M.
- Increased new business opportunities by 30%.
- Improved retention and satisfaction through enhanced service models and data insights.
- Led cross-functional teams to execute strategic initiatives, enhancing operational efficiency and effectiveness.
- Developed and implemented comprehensive business strategies aligned with organizational goals and market trends.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Expanded into new markets, conducting thorough market analysis and establishing key local partnerships.
- Fostered culture of innovation, encouraging development of cutting-edge solutions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Territory & Key Account Manager
Dental Services Group
02.2012 - 07.2017
- Trained sales and contributed to $23M in sales.
- Led pricing, negotiations, and lifecycle account management.
- Analyzed market trends to identify opportunities for business expansion within key accounts.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Delivered detailed product presentations, effectively communicating value propositions and features to decision-makers.
- Initiated cross-selling and upselling strategies to maximize account revenue potential.
- Leveraged CRM tools to track account interactions and sales progress, ensuring accurate forecasting and reporting.
- Negotiated prices, terms of sales and service agreements.
- Met existing customers to review current services and expand sales opportunities.
- Built 996 accounts generating $7.4M; recognized as Top Sales Representative.
- University and Va hospitals
District Sales Manager & Key Account Manager
GC America
09.2011 - 01.2012
- Generated $2.1M and increased territory sales 38%.
- Converted competitive accounts by deploying targeted outreach strategies.
- Analyzed market trends and competitor activities to identify growth opportunities and inform sales strategies.
- Fostered strong relationships with key clients, resulting in increased customer loyalty and retention rates.
- Collaborated with marketing teams to align promotional strategies with sales objectives, maximizing outreach efforts.
- Grew YOY sales 105% by consistently meeting and exceeding quotas.
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Built relationships with customers and community to establish long-term business growth.
- Surpassed business sales targets by devising, deploying, and optimizing sales strategies.
Senior Account Manager & Key Accounts Lead
Jensen Dental
09.1990 - 06.2010
- Generated $19.3M and ranked Top Seller from 1991–2009.
- Delivered consistent 33% annual growth and led training for 14 reps.
- Managed major distributor and lab accounts nationwide.
- Led client relationship management to enhance customer satisfaction and loyalty.
- Set and achieved company defined sales goals.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Recorded accurate and efficient records in customer database.
- Built diverse and consistent sales portfolio.
- Stayed current on company offerings and industry trends.
- Contributed to event marketing, sales and brand promotion.
- Attended monthly sales meetings and quarterly sales trainings.
- Informed customers of promotions to increase sales productivity and volume.
- Analyzed client feedback and industry trends to recommend tailored solutions, increasing client satisfaction.
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Negotiated prices, terms of sales and service agreements.
- Presented professional image consistent with company's brand values.
- Developed, maintained and utilized diverse client base.
Education
Bachelor of Science - Marketing
University of Hartford — Barney School of Business
CTSkills
- Strategic account development
- Diagnostics and medical device knowledge
- Sales and clinical collaboration
- Geographic growth strategy
- Negotiation and client support
- Salesforce CRM expertise
- Cultivating strong partnerships
- Sales coaching expertise
- Team leadership
- Performance tracking and analysis
- Effective verbal communication
- Fostering positive engagement
- Sales acumen
- Expertise in product features and benefits
- Effective sales presentations
- Customer relationship development
- Revenue generation expertise
- Sales cycle management
- Market expansion initiatives
- Key performance indicator management
- Consultative sales approach
- Strategic territory management
Websites
Certification
Mental Health First Aider — Mar 2025
Timeline
Hospital & Surgical Laboratory Sales Manager | Key Account Manager
Leica Biosystems
12.2022 - 01.2025
Key Account Manager
Leixir Dental Group
01.2022 - 12.2022
Director, Business Development & Key Accounts
Benco Dental
01.2018 - 12.2022
Territory & Key Account Manager
Dental Services Group
02.2012 - 07.2017
District Sales Manager & Key Account Manager
GC America
09.2011 - 01.2012
Senior Account Manager & Key Accounts Lead
Jensen Dental
09.1990 - 06.2010
Bachelor of Science - Marketing
University of Hartford — Barney School of Business
ACHIEVEMENTS
Rookie of the Year-DSG
Presidents Club-DSG