Stacy Shepard

• Led cross-functional teams to execute project plans and achieve strategic objectives.
• Developed and maintained project schedules, ensuring timely completion of deliverables.
• Facilitated regular status meetings, promoting communication and collaboration among stakeholders.
• Implemented risk management strategies to identify, evaluate, and mitigate project risks.
• Mentored junior project managers, enhancing team capabilities and knowledge sharing.
• Established strong relationships with clients, ensuring alignment on project goals and expectations.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.

clean inside and outside of gaming equipment and machines and work on them and replace parts . And make sure they are in working order.

• Increased customer satisfaction through effective product knowledge and personalized service.
• Managed inventory levels, ensuring optimal stock availability for customer needs.
• Trained new associates on sales techniques and company policies to enhance team performance.
• Developed and implemented promotional strategies to boost seasonal sales initiatives.
• Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
• Fostered strong relationships with customers, enhancing loyalty and repeat business opportunities.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Collaborated with team members to achieve monthly sales targets.
• Increased customer loyalty with personalized shopping experiences and attentive service.
• Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
• Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Built customer loyalty and retention by delivering excellent shopping experiences.

• Maintained knowledge of product offerings to provide informed recommendations to customers.
• Assisted in training new staff on operational procedures and customer service techniques.
• Implemented inventory management practices to reduce shrinkage and maintain stock levels.
• Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Increased sales of promotional items by informing customers about current offers.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Performed cash, card, and check transactions to complete customer purchases.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
• Delivered exemplary customer service to guests, even in peak business periods to promote retention.
• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer, ensuring balanced daily reports.

• Maintained cleanliness and sanitation standards across all areas of the casino to ensure a safe environment.
• Operated specialized cleaning equipment gaming machines and equipment to perform deep cleaning tasks efficiently and effectively.
• Trained new staff on proper cleaning procedures, safety protocols, and equipment usage.
• Developed and implemented improved cleaning schedules to enhance operational efficiency.
• Collaborated with team members to address specific sanitation challenges in high-traffic areas.
• Monitored inventory levels of cleaning supplies and submitted requisitions for restocking as needed.
• Conducted inspections of cleaned areas to ensure adherence to quality standards and protocols.
• Assisted management in identifying opportunities for process improvements and cost reductions in housekeeping operations.
• Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
• Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
• Maintained open lines of communication with supervisors and colleagues, fostering teamwork and ensuring efficient department operations.
• Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Verified cleanliness and organization of storage areas and carts.
• Cleaned elevators, glass, and planters in public areas.

• Clean building floors by sweeping, scrubbing, mopping, waxing, and vacuuming them.
• Clean, polish office tables, chairs, desks, and all other furniture used in the office or the entire building.
• Dust mechanical devices like monitors, desktops, printers, and any other device
• Clean windows, doors, glasses and mirrors with soapy water, sponge, and any other necessary cleaning substance
• Make sure that waste bins are emptied to avoid trash littering around!
• Restock or resupply restroom paper and make sure the toilet is in good condition.
• Take good care of the environment or building to make sure that hazardous materials are removed.
• Part time

• Clean building floors by sweeping, scrubbing, mopping, waxing, and vacuuming them.
• Clean, polish office tables, chairs, desks, and all other furniture used in the office or the entire building.
• Dust mechanical devices like monitors, desktops, printers, and any other device
• Clean windows, doors, glasses and mirrors with soapy water, sponge, and any other necessary cleaning substance
• Make sure that waste bins are emptied to avoid trash littering around and replace them with trash liners.
• Restock or resupply restroom paper and make sure the toilet is in good condition.
• Take good care of the environment or building to make sure that hazardous materials are removed.

• Deli associate
• Customer Service
• Stock
• Deli Slice
• Sanitize and clean.
• Meat cutter
• Produce stock.
• Utility Service
• Casher

• Clean building floors by sweeping, scrubbing, mopping, waxing, and vacuuming them.
• Clean, polish office tables, chairs, desks, and all other furniture used in the office or the entire building.
• Dust mechanical devices like monitors, desktops, printers, and any other device
• Clean windows, doors, glasses and mirrors with soapy water, sponge, and any other necessary cleaning substance
• Make sure that waste bins are emptied to avoid trash littering around!
• Restock or resupply restroom paper and make sure the toilet is in good condition.
• Take good care of the environment or building to make sure that hazardous materials are removed.
• Make up patient beds.
• Clean IV poles
• Utilize PPE Equipment

• Clean building floors by sweeping, scrubbing, mopping, waxing, and vacuuming them.
• Clean, polish office tables, chairs, desks, and all other furniture used in the office or the entire building.
• Dust mechanical devices like monitors, desktops, printers, and any other device
• Clean windows, doors, glasses and mirrors with soapy water, sponge, and any other necessary cleaning substance
• Make sure that waste bins are emptied to avoid trash littering around!
• Restock or resupply restroom paper and make sure the toilet is in good condition.
• Take good care of the environment or building to make sure that hazardous materials are removed.
• Make up patient beds.
• Clean IV poles
• Utilize PPE Equipment