Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Stacy Shide

Lansing,KS

Summary

Dynamic and results-driven Regional Home Health Executive Director at Phoenix Home Care & Hospice, skilled in community outreach and organizational strategy development. Successfully enhanced patient satisfaction through quality improvement initiatives and fostered a collaborative culture, significantly reducing turnover. Proven ability to drive operational excellence while mentoring teams and managing compliance effectively.

Overview

14
14
years of professional experience

Work History

Regional Home Health Executive Director

Phoenix Home Care & Hospice
06.2023 - Current
  • Worked closely with Regional leadership and Executive Board to guide operational strategy.
  • Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Represented organization to local public by giving presentations and speeches and participating in community events.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Forge strong relationships with Executive Board members, providing regular updates on organizational progress and soliciting their expertise when needed.

Director Of Operations

Phoenix Home Care & Hospice
06.2019 - 05.2023
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
  • Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
  • Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
  • Drove company's expansion into new markets by developing and executing comprehensive operational strategy that addressed local regulatory and market challenges.

Director of Home Health Services

Phoenix Home Care & Hospice
06.2018 - 06.2019
  • Fostered strong relationships with community partners, enhancing referral networks and resource access for patients in need.
  • Championed a patient-centered approach to care, ensuring that the individual needs and preferences of each client were prioritized in service delivery decisions.
  • Ensured compliance with industry regulations by maintaining meticulous records and staying abreast of changing requirements.
  • Enhanced staff performance with targeted training programs, fostering a supportive work environment.
  • Implemented quality improvement initiatives, leading to higher levels of patient satisfaction and better clinical outcomes.
  • Mentored junior staff members, nurturing their professional growth through constructive feedback and guidance.
  • Developed marketing campaigns that increased brand visibility within the local community, resulting in greater awareness of available services and resources among potential clients.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Assistant Director of Nursing

Phoenix Home Care & Hospice
06.2017 - 06.2018
  • Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
  • Collaborated with staff, management, and external groups to coordinate patient care.
  • Collaborated with interdisciplinary teams to develop efficient care strategies tailored to individual patient needs.
  • Mentored new nurses in clinical practice and procedures, fostering a supportive learning environment.
  • Served as a role model for nursing staff by demonstrating exceptional clinical skills, ethical behavior, and commitment to continuous learning.
  • Promoted a culture of teamwork by encouraging open communication among staff members and facilitating collaboration across departments.
  • Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
  • Managed nursing schedules and budgets, streamlining processes for cost savings while maintaining high-quality patient care.

Intake Coordinator

Carondelet Home Care Services
03.2014 - 06.2017
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Completed intake assessment forms and filed clients' charts.
  • Contributed to a positive work environment through effective teamwork and open communication among colleagues.

Nurse Clinical Supervisor

Interim Home Health
10.2011 - 03.2014
  • Led quality improvement initiatives to enhance overall patient care experience.
  • Served as a liaison between nursing staff and administration, advocating for resources and support needed to deliver exceptional patient care.
  • Served as a resource for clinical questions, providing guidance based on best practices in nursing care management.
  • Fostered collaborative relationships with physicians, nurses, therapists, social workers, case managers, and other healthcare providers involved in patient care.
  • Collaborated with interdisciplinary teams to optimize patient outcomes and coordinate care.

Education

Associate of Science - Nursing

Bryan Memorial School of Nursing
Lincoln, NE
01-1997

Skills

  • Community outreach
  • Project oversight
  • Organizational strategy development
  • Project coordination

Affiliations

  • Overland Park Chamber of Commerce member
  • Volunteer at Westside Family Church

Timeline

Regional Home Health Executive Director

Phoenix Home Care & Hospice
06.2023 - Current

Director Of Operations

Phoenix Home Care & Hospice
06.2019 - 05.2023

Director of Home Health Services

Phoenix Home Care & Hospice
06.2018 - 06.2019

Assistant Director of Nursing

Phoenix Home Care & Hospice
06.2017 - 06.2018

Intake Coordinator

Carondelet Home Care Services
03.2014 - 06.2017

Nurse Clinical Supervisor

Interim Home Health
10.2011 - 03.2014

Associate of Science - Nursing

Bryan Memorial School of Nursing

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