Customer service /office manager with 20+ years of experience. Dedicated to assisting customers with their invoicing, payment and estimate needs. Fully dedicated to going above and beyond to help the company grow and achieve excellent customer care and service.
Overview
18
18
years of professional experience
Work History
RO Processor
Doggett Freightliner Of Arkansas
08.2018 - Current
2018 to 2021 Body Shop Office Manager/Estimator
Responsible for preparing estimates, ordering parts, supplies
Worked with insurance companies for payment of invoices
Produced invoices for payment for large fleets as well as OTR drivers.
2021 to Present
Ro Processor for service department.
Client and vendor relations.
Strong communication keeping customers updated on status of units being repaired when able.
Verified warranty through DTNA - OWL system.
Worked up estimates for mechanical repair
Sent invoices for payment to customers and insurance companies
Handle Maverick Transportation invoicing and updating live Google Spreadsheets
Collected payment
Worked with EFS systems and Pinnacle for PO issues.
Previously handled Used Truck departments units to get ready for sale