Stacy Smith
North Little Rock,AR
Summary
Customer service /office manager with 20+ years of experience. Dedicated to assisting customers with their invoicing, payment and estimate needs. Fully dedicated to going above and beyond to help the company grow and achieve excellent customer care and service.
Overview
18
18
years of professional experience
Work History
RO Processor
Doggett Freightliner Of Arkansas
08.2018 - Current
2018 to 2021 Body Shop Office Manager/Estimator
- Responsible for preparing estimates, ordering parts, supplies
- Worked with insurance companies for payment of invoices
- Produced invoices for payment for large fleets as well as OTR drivers.
2021 to Present
- Ro Processor for service department.
- Client and vendor relations.
- Strong communication keeping customers updated on status of units being repaired when able.
- Verified warranty through DTNA - OWL system.
- Worked up estimates for mechanical repair
- Sent invoices for payment to customers and insurance companies
- Handle Maverick Transportation invoicing and updating live Google Spreadsheets
- Collected payment
- Worked with EFS systems and Pinnacle for PO issues.
- Previously handled Used Truck departments units to get ready for sale
Office Coordinator
C & M Distribution
12.2005 - 08.2018
- Responsible for building routes for delivery.
- Keeping log records for drivers.
- Communication with stores on orders and invoices.
- Warehouse check-in of trucks
- Deposits when needed
- Handled payroll for 30 drivers
Education
High School Diploma -
Gosnell High School
Blytheville, AR05.1988
Skills
- Microsoft Word and Excel
- Document Management
- Multitasking and Organizing
- Paperwork Management
- Data Entry
- Attention to Detail
- Customer Service
- Invoicing
- Excel in Communication
Timeline
RO Processor
Doggett Freightliner Of Arkansas
08.2018 - Current
Office Coordinator
C & M Distribution
12.2005 - 08.2018
High School Diploma -
Gosnell High School
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