Summary
Overview
Work History
Education
Skills
Timeline
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Janessa Naranjo

Goshen,United States

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

9
9
years of professional experience

Work History

Front of House Team Member

Geraces Pizzaria
Goshen, IN
06.2021 - Current
  • Took to-go phone orders from guests following outlined procedures.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Packaged and bagged cooked food and prepared items.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained safe food handling practices to prevent germ spread.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Collaborated with team to deliver timely service of items.

Front of House Employee

Massimo Pizzeria
Goshen , IN
08.2017 - Current
  • Kept customer and food preparation areas clean and well-organized.
  • Checked completed orders for correct quantity and quality.
  • Collaborated with team to deliver timely service of items.
  • Washed and cut ingredients for quick meal assembly.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Worked closely with cashiers to obtain order information and accurately complete customers' orders.
  • Prepared multiple orders at once for speedy service.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Followed specific methods for food preparation and proper portioning.

Bank Teller

Chiphone Federal Credit Union
Elkhart, IN
10.2023 - 12.2024
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Performed cash handling duties including counting currency, coins and checks.
  • Balanced teller drawers regularly throughout the day according to established procedures.
  • Educated customers about different types of banking services available at the branch.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.

Sales Associate

Kohls Department Store
Mishawaka, IN
04.2023 - 11.2023
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Assessed customer needs to provide assistance and information on product features.
  • Engaged customers in friendly, professional dialogue to determine needs.

Sales Floor Associate

Kohls Department Store
Goshen , IN
05.2016 - 12.2018
  • Recommended and helped locate or obtain merchandise based on customer needs and desires.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Developed knowledge about products and sales items to answer customer questions.
  • Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
  • Itemized and totaled customer merchandise selection at checkout counter with cash register.
  • Increased purchase totals by recommending additional items based on stated customer preferences and budget targets.
  • Provided information to customers concerning sales, promotions and store policies.
  • Stocked merchandise pulled from backroom to keep shelves in stock with proper inventory.

Education

High School Diploma -

Goshen High School
Goshen, IN
05.2016

Skills

  • Service Prioritization
  • Point of Sale (POS) System Operations
  • Menu Memorization
  • Dish Preparation
  • Safe Food Handling
  • Check Payment Processing
  • Planning & Organizing
  • Problem Resolution
  • Reliable & Trustworthy
  • Customer Service
  • People Skills
  • Computer Skills
  • Good Work Ethic
  • Organizational Skills
  • Friendly, Positive Attitude
  • Microsoft Office

Timeline

Bank Teller

Chiphone Federal Credit Union
10.2023 - 12.2024

Sales Associate

Kohls Department Store
04.2023 - 11.2023

Front of House Team Member

Geraces Pizzaria
06.2021 - Current

Front of House Employee

Massimo Pizzeria
08.2017 - Current

Sales Floor Associate

Kohls Department Store
05.2016 - 12.2018

High School Diploma -

Goshen High School

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Janessa Naranjo