Graduate-level Clinical Mental Health Counseling Student with nearly 20 years of healthcare experience and specialized training in suicide prevention, crisis intervention, and behavioral health support. Demonstrated proficiency in medical billing, patient scheduling, and customer service, ensuring effective care delivery and operational efficiency. Dedicated to fostering resilience, promoting recovery, and providing empathetic, client-centered care. Committed to continuous professional development, leveraging educational opportunities and community engagement to enhance service quality and support diverse populations.
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Crisis Counselor-Crisis Textline
Provide real-time emotional support and crisis intervention through text-based counseling. Applied de-escalation strategies and active listening skills to ensure client safety. Collaborated with supervision and crisis teams to connect clients with appropriate resources.
Mentor- Career Village
Mentor students on career and academic goals, encouraging self-efficacy and personal growth. Demonstrated empathy and effective communication to foster supportive relationships.