Stacy Snider
Winter Haven,Florida
Summary
To obtain a position in a growing company, where my knowledge, and skills may be utilized along with my outgoing personality that will help put a fresh face on the company, giving a good first impression to anyone who calls and/or walks in the door.
Overview
24
24
years of professional experience
Work History
Transportation Manager
Quick Lawn Mulch and Garden LLC
10.2024 - Current
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Organized records of vehicles, schedules and completed orders.
- Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
- Enhanced equipment usage by establishing proper maintenance schedules, reducing downtime and repair costs.
- Coordinated logistics activities across multiple locations for seamless distribution operations.
- Collaborated with other departments, aligning goals to improve overall company performance.
- Negotiated favorable contracts with suppliers, securing competitive rates that benefited the organization''s bottom line.
- Oversaw inventory management, ensuring accurate records were maintained for timely deliveries and stock replenishment.
- Achieved significant cost savings with negotiation of freight contracts.
- Negotiated with maintenance vendors for better rates, improving vehicle uptime without increasing costs.
- Fostered relationships with logistics partners, ensuring reliable and cost-effective transportation solutions.
- Oversaw compliance with federal and state transportation regulations, ensuring all operations met legal standards.
- Coordinated with suppliers to ensure timely delivery of goods, maintaining inventory levels for peak efficiency.
- Improved safety records, conducting regular vehicle maintenance checks and driver training sessions.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Implemented safety measures, resulting in a significant decrease in accidents and injuries among drivers.
- Reduced transport costs for the company through strategic negotiations with vendors and carriers.
- Fostered a positive work environment by promoting open communication channels between staff members.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
RGM
NPC International
05.2016 - 10.2016
- Scheduled and directed staff in daily work assignments to maximize productivity
- Efficiently resolved problems or concerns to the satisfaction of all involved parties
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
- Minimized loss through proper supervision and staff training
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions
- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
- Developed and maintained exceptional customer service standards
- Optimized profits by controlling food, beverage and labor costs on a daily basis
- Carefully prepared weekly payroll to keep up with projected revenue for the week
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
- Counseled and disciplined staff when necessary
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Restaurant Manager
PCMD Management, Inc./SUBWAY
09.2014 - 03.2016
- Scheduled and directed staff in daily work assignments to maximize productivity
- Efficiently resolved problems or concerns to the satisfaction of all involved parties
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
- Minimized loss through proper supervision and staff training
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions
- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
- Developed and maintained exceptional customer service standards
- Optimized profits by controlling food, beverage and labor costs on a daily basis
- Carefully prepared weekly payroll to keep up with projected revenue for the week
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
- Counseled and disciplined staff when necessary
- I trained 1 store manager, and 2 assistant managers
Receptionist
Women's Resource Center
06.2013 - 08.2014
- Answer multiple phone lines, transfer calls to corresponding departments, file client charts
- Perform administration tasks such as filing, faxing reports, photocopying and scanning documents for interdepartmental use
- Handle clients effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Supported company correspondence by drafting and distributing memos and emails.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Improved office organization with meticulous management of appointment scheduling and client databases.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Routed incoming mail and messages to relevant personnel without delay.
- Handled assignments independently with good judgement and critical thinking skills.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Scheduled office meetings and client appointments for staff teams.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Compiled information from files and research to satisfy information requests.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Receptionist
Bessemer City Crisis Center
11.2010 - 05.2013
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency
- Updated client accounts, and information on a daily basis
- Scheduled, and confirmed appointments for entire staff
- Handled, and processed confidential client information
- Managed the receptionist area, including greeting visitors, and responding to telephone and in-person requests for information
- Maintained the front desk and reception area in a neat and organized fashion
- Made copies, sent faxes, and handled all incoming and outgoing correspondence
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted with planning office events and meetings for smooth execution.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
- Strengthened vendor relationships through regular communication and timely coordination of services.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Supported company correspondence by drafting and distributing memos and emails.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Improved office organization with meticulous management of appointment scheduling and client databases.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Improved data privacy compliance with meticulous management of sensitive information.
- Routed incoming mail and messages to relevant personnel without delay.
- Handled assignments independently with good judgement and critical thinking skills.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Scheduled office meetings and client appointments for staff teams.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Compiled information from files and research to satisfy information requests.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Restaurant Manager
Subway
02.2001 - 10.2010
- Scheduled and directed staff in daily work assignments to maximize productivity
- Efficiently resolved problems or concerns to the satisfaction of all involved parties
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
- Minimized loss through proper supervision and staff training
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions
- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
- Developed and maintained exceptional customer service standards
- Optimized profits by controlling food, beverage and labor costs on a daily basis
- Carefully prepared weekly payroll to keep up with projected revenue for the week
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
- Counseled and disciplined staff when necessary
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
- Implemented cost-saving strategies, reducing waste through meticulous inventory management.
- Increased sales during off-peak hours by creating and promoting special offers.
- Maintained meticulous financial records, enabling accurate budgeting and financial planning.
- Initiated community outreach programs, increasing restaurant's visibility and engagement with local community.
- Fostered positive work environment, leading to decrease in staff turnover.
- Achieved consistent compliance with health and safety regulations, conducting regular staff training sessions.
- Boosted customer satisfaction, introducing customer feedback system to address and rectify concerns promptly.
- Monitored daily operations to ensure seamless service delivery, addressing any issues promptly.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Purchased food and cultivated strong vendor relationships.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Maximized quality assurance by completing frequent line checks.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Education
Certificate of Technical Studies - Cybersecurity
NexGenT Academy
Flagstaff, AZ02-2026
High School Diploma -
Kings Mountain High School
Kings Mountain, NC05.1993
Skills
- Transportation regulations
- Shipment coordination
- Vendor management
- Vehicle inspection
- Order fulfillment
- Customer service
- Time management
- Multitasking
- Loading and unloading
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Verbal and written communication
- Material handling
- Detail-oriented
- Data entry
- Safety standards
- Interpersonal skills
- Documentation
- Safety management
Awards
High Achiever, 01/01/16
Personal Information
Authorized To Work: US
Timeline
Transportation Manager
Quick Lawn Mulch and Garden LLC
10.2024 - Current
RGM
NPC International
05.2016 - 10.2016
Restaurant Manager
PCMD Management, Inc./SUBWAY
09.2014 - 03.2016
Receptionist
Women's Resource Center
06.2013 - 08.2014
Receptionist
Bessemer City Crisis Center
11.2010 - 05.2013
Restaurant Manager
Subway
02.2001 - 10.2010
Certificate of Technical Studies - Cybersecurity
NexGenT Academy
High School Diploma -
Kings Mountain High School
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